Program Coordinator, Incarcerated to Community Crisis Intervention Program

Position Summary 

We seek to hire a highly motivated and talented individual as a program coordinator specializing in Philadelphias Office of Safe Neighborhoods Incarcerated to Community Crisis Intervention Program (ICCIP) to coordinate program services operational support and community outreach initiatives.    

The Incarcerated to Community Crisis Intervention Program (ICCIP) aims to reduce violence in correctional facilities and communities. Using a Credible Messenger model community leaders engage individuals both in prisons and in the community. The program fosters collaboration conflict resolution and resource sharing between communities and facilities. 

ICCIP combats violence through outreach case management referrals and community problem-solving. By establishing a trusted non-law-enforcement presence the program helps prevent and respond to violence while promoting positive community dynamics.  

Essential Functions 

The ICCIP Program Coordinator will be responsible for the service coordination and quality assurance of the social services provided by the Office of Safe Neighborhoods (OSN) including among others the following duties:  

• Case management: Ensures compliance and that procedures are developed/ enforced in alignment with the standards of OSN. 

• Outreach Coordination: Collaborate with partnering community-based organizations to implement a plan of action regarding community engagement and crisis response  

• Program Evaluation: Coordinates process for improving organizational performance by recommending areas or approaches for improvement initiatives or activities performing new procedures collecting data and providing input to ICCIP. 

• Project Management: Monitor program progress and report on key performance indicators. 

• Develop and facilitate relevant relationships between all participating social service agencies to support identifying available resources for crisis workers to deploy to the community.  

• Proactively identify and create new partnership opportunities with individuals/networks/groups who engage in violence prevention initiatives.  

• Prepare and submit regular reports on programming activities and outcomes.  

• Responsible for assisting with the preparation of written documents including but not limited to blog posts fact sheets flyers policy briefs news releases etc.     

• Ability to prepare or supervise the preparation of reports and records. 

• Ability to establish and maintain effective working relationships with high-risk individuals public agency and institutional personnel and the public. 

• Collect analyze and report data related to program outcomes.  

• Conduct program evaluations and assessments to identify areas for improvement.   

• Collaborate on special projects for other OSN program initiatives.  

• Other duties assigned by ICCIP Director.  

Competencies Knowledge Skills and Abilities 

A successful applicant should: 

• Understanding of the criminal justice system prison regulations inmate classification and reentry processes. 

• Demonstrates ability to manage multiple projects estimate timelines rework a project approach based on unforeseen challenges work well under pressure and set/meet reasonable deadlines. 

• Ability to explain policies and initiatives concisely to City leaders write and speak clearly and cultivate effective communication among team members.  

• Familiarity with trauma-informed care motivational interviewing cognitive behavioral interventions and other evidence-based models. 

• Ability to work with various people and personalities listen and ask questions to identify policy opportunities and cultivate strong relationships to ensure seamless collaboration and continued project support. 

• Ability to generate actionable ethical solutions have integrity and address peoples real needs. 

• Ability to see opportunities navigate barriers be self-directed and problem-solve solutions that enhance the Citys deliverables processes and practices. 

• Knowledge of Philadelphia neighborhoods with an emphasis on the Philadelphia Police Departments Pinpoint areas   

• Ability to work in crisis situations in a professional and mature manner.  

• Knowledge of Philadelphia including dynamics of wide array of different communities and neighborhood; familiarity with the stakeholders involved in Philadelphia criminal justice system.  

• Fluency with Microsoft Office programs including Word Excel Powerpoint and Outlook and other computer-based communications functions and platforms and ability to learn new software systems  

Ability to multi-task prioritize and manage multiple activities in a fast- paced environment including managing peoples involvement in complex projects 

Qualifications :

Preferred Education: 

• A bachelors degree in social work education criminal justice communications or a related field is required or a student currently enrolled in a college/university with at 2 - 4 years of relevant working experience is required. OR any equivalent combination of education and experience determined to be acceptable that has included the completion of a graduates degree program and the specific experience:   

• Knowledge of and experience working with Philadelphia communities  

• Experience in working with community organizations/agencies and high-risk populations is a must.  

• Applicant should have excellent leadership conflict resolution and communication skills. 

• The applicant should have experience working with and between different systems.  

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $50000 - $62000 

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

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No

Employment Type :

Full-time