Director of Operations
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Job Location:
Petaluma, CA - USA
Yearly Salary:
USD 140000 - 170000
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you an operations leader who thrives infast-pacedenvironments and loves building scalable systems that power missioncritical organizations If so read on!
The ideal candidate for this role would be located near Petaluma CA; however Oxalis is also open to candidates in Portland OR and Austin TX in order of preference.
AboutUs
Ifitshigh-stakes high-security orhighly complexOxalis is built for consulting and technology partner for the organizations that keep the world running: life sciences shipyards government agencies health systems aerospace programs and manufacturers with missions too critical to fail. We serve the people behind the missionthose building healing defending and delivering where it matters most. As a Platinum Solution Partner for Atlassian and a trusted systems integrator for IFS we specialize in secure cloud transformation IT service management ERP modernization and operational strategyespecially for organizations navigating compliance-heavy environments and complex values thoughtful communication ownership and measurable outcomes.
About theRole
The Director of Operationsis responsible forbuilding will work closely with the CEO Senior Director ofProduct DevelopmentDelivery Sales and Marketingto ensure thatour operations are efficient scalable is ahands-on builder role for someone who caneffectively transition between strategic planningand detailed process roleoffers an opportunity to shape the operational backbone of a growing consulting and products business.
Key Responsibilities
- Establish andmaintainoperational policies standards and playbooks across the company.
- Define andmaintainthe operating model for Oxalis (how work flows from leadtoproposaldeliveryinvoicingandrenewal).
- Map design and continuously improve core business processes across:
- Delivery operations (ProductManagementproject setup staffing tracking risk/issue management marketing).
- Revenue operations (handoffs between Sales Delivery and Finance).
- Internal service management (IT HR FinanceAccountingOperations support).
- Own the operational use of core systems (in partnership with system owners):
- Jira and Jira Service Management (internal andclient facingworkflows).
- Confluence (documentation and knowledge management).
- Finance and billing tools (in collaboration withFinance).
- HR/people systems and time tracking (e.g. Gusto timesheets).
- Identifyoperational bottlenecks risks failure modes and waste; run targeted improvements and experiments.
- Define key operational dashboards (utilization project healthpipelinedelivery conversion backlog SLA compliance) and ensure they are regularly reviewed and acted upon.
- Partner with security and compliance leaders (e.g. CISO) to align operations with regulatory and client requirements especially in Public Sector and regulated industries.
AboutYou
- Extensive experience in operations consulting operations professional services operations or similar roles in a technology or services business ideally working with enterpriseclients.
- Demonstratedexperiencebuildingscaling documenting and driving adoption ofoperational processes in ahigh-growthenvironment.
- Strong familiarity with work management and collaboration tools;hands-onexperience with Atlassian (Jira Confluence JSM)is ideal.
- Comfortable with financial concepts (marginutilization rate cards revenue forecasting) and turning them into operational leversto ensure the businessremainslean and effective.
- Comfortable making decisions with incomplete information.
- Excellentcross functionalstakeholder management and communication skills.
- Exposure to Public Sector Defense Maritime Healthcare or other regulated industriesis ideal.
- Experience standing up or maturing internal service management (IT/HR/Operations) using JSM or similar toolsis preferred.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Fill in the gaps you need to build a strong, effective team. HR and Recruiting Services designed and priced for small-mid sized businesses, non-profits, and municipalities.
