Engineering Account Support and Training Manager

Honolulu, HI - USA

Yearly Salary: $ 100000 - 115000

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

We have an immediate opening for a full-timeEngineering Account Support & Training Managerposition. This role is responsible for providing management oversight operational support and workforce development for HBMs less technically complex maintenance accounts. The position serves as a key internal resource managing the floater bench overseeing the apprenticeship program and developing and delivering engineering and maintenance training across the organization.

Benefits:Healthcare plan options (Medical/Vision/Prescription drug insurance) Dental insurance Wisely or Direct Deposit options Flexible Spending Accounts Competitive wages Vacation and holiday pay and 401(k) plan.

Account Oversight and Operational Support

Provides management oversight and support to less sophisticated maintenance accounts

ensuring service quality compliance and consistency.

Conducts periodic site visits evaluations and operational audits.

Assists site supervisors and technicians with troubleshooting staffing challenges and

operational issues.

Supports large-scale or sensitive maintenance activities (e.g. building shut-offs

coordinated repairs).

Prepares and reviews reports related to site performance staffing and operational

metrics.

Floater Bench Management

Manages the deployment scheduling and utilization of the floater bench to support

staffing gaps absences and special projects.

Ensures floater personnel are properly trained prepared and matched to site needs.

Monitors performance of floater staff and provides coaching and feedback.

Apprenticeship Program Oversight

Oversees HBMs apprenticeship program including onboarding progression tracking

and skills development.

Coordinates with site supervisors and mentors to ensure apprentices receive appropriate

training and exposure.

Evaluates apprentice performance and readiness for advancement.

Training and Workforce Development

Develops implements and delivers engineering and maintenance training programs for

technicians supervisors floaters and apprentices.

Establishes standardized training materials curricula and technical competency

benchmarks.

Conducts orientation refresher training and ongoing technical skill development

programs.

Supports leadership development and supervisory training for engineering staff.

Leadership and Employee Development

Supports supervisors with employee development performance management and

corrective action in coordination with HR.

Participates in employee evaluations and provides developmental feedback.

Promotes a culture of safety professionalism and continuous improvement.

Administrative and Planning Support

Assists with workforce planning scheduling strategies and cost-control initiatives.

Supports budget planning related to staffing training and operational efficiencies.

Performs other duties as requested by HBM management.

Skills and Qualifications:

High school diploma or equivalent

Valid Hawaii drivers license

Must pass background check

Strong communication and interpersonal skills

Proven supervisory or leadership experience in operations engineering or maintenance

environments

Experience operating and/or overseeing building maintenance functions

Proficient in Microsoft Office and email

BA/BS in engineering business degree preferred or related field (or equivalent experience)

Experience developing and delivering technical training programs

Experience managing multi-site or support-focused operations

Familiarity with apprenticeship or workforce development programs

Schedule: Flexible schedule required / Availability for nights weekends and traveling as needed

Compensation range: $100000 $115000 per year

Hawaiian Building Maintenance
1013 Kawaiahao Street Honolulu HI 96813 (by appointment only no walk-ins)
Fax:
Equal Opportunity Employer

Required Experience:

Manager