Banqueting Supervisor

AccorHotel

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

To supervise and coordinate all banquet operations during events ensuring exceptional service delivery adherence to standards and seamless execution of functions.

Key Responsibilities

  • Supervise banquet set-ups service and breakdown for events meetings and functions

  • Lead assign duties and motivate banquet service staff during events

  • Ensure event layouts match Banquet Event Orders (BEOs) and client requirements

  • Coordinate closely with kitchen stewarding sales and AV teams

  • Ensure high standards of service grooming hygiene and safety are maintained

  • Handle guest requests and complaints professionally and promptly

  • Monitor service flow during events to ensure timely food and beverage service

  • Conduct pre-function briefings and post-event reviews with the team

  • Ensure proper use and care of banquet equipment and inventory

  • Assist in training and mentoring new team members

  • Ensure compliance with company policies SOPs and brand standards


Qualifications :

  • Diploma or Certificate in Hospitality or Food & Beverage Service

  • Minimum 23 years experience in banquets or events service with supervisory exposure

  • Strong leadership communication and organizational skills

  • Ability to work under pressure and manage multiple events

  • Excellent guest service and problem-solving skills


Additional Information :

Your team and working environment:

  • Tight-knit and team oriented.
  • Hard-working engaging and inclusive.
  • Attention to detail and hygiene 
  • Well organised and autonomous 

Remote Work :

No


Employment Type :

Full-time

To supervise and coordinate all banquet operations during events ensuring exceptional service delivery adherence to standards and seamless execution of functions.Key ResponsibilitiesSupervise banquet set-ups service and breakdown for events meetings and functionsLead assign duties and motivate banqu...
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About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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