Club Supervisor
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Club Supervisor
Location: Siaya County
Industry: Hospitality / Club & Leisure
Job Purpose
The Club Supervisor will oversee the daily operations of the club to ensure excellent service delivery smooth operations and a high-quality guest experience. The role requires a proactive leader who can supervise staff uphold service standards and support management in achieving operational and customer satisfaction goals.
Key Responsibilities
Supervise day-to-day club operations including service areas staff coordination and customer flow.
Ensure high standards of service delivery and customer satisfaction at all times.
Lead motivate and supervise club staff to ensure efficiency and teamwork.
Handle guest inquiries feedback and complaints professionally and promptly.
Ensure compliance with hygiene safety and club operational standards.
Monitor staff attendance grooming and performance.
Support training and mentoring of staff to improve service quality.
Oversee proper use of club resources stock and equipment.
Identify service gaps and proactively recommend improvements to management.
Prepare basic operational reports as required.
Requirements
Qualifications & Requirements
Diploma or Certificate in Hospitality Hotel Management or a related field.
Minimum of 5 years experience working in the hotel or hospitality industry.
Demonstrated experience in service delivery and customer care.
Strong leadership and team supervision skills.
Proactive reliable and solution-oriented approach.
Good communication and interpersonal skills.
Ability to work flexible hours including evenings weekends and public holidays.
Key Competencies
Leadership & team management
Customer service excellence
Problem-solving skills
Attention to detail
Time management & organization
Company Industry
IT Services and IT Consulting
Key Skills
- Logistics & Procurement
- Health Education
- Gynecology
- Marine Biology
- Government
