Office Manager for the Division of Code Enforcement (DCE)

About the Agency:
The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the citys housing and diversity and strength in the citys neighborhoods because every New Yorker deserves a safe affordable place to live in a neighborhood they love.

-We maintain building and resident safety and health
-We create opportunities for New Yorkers through housing affordability
-We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness Mayor Adams comprehensive housing framework. To support this important work the administration has committed $5 billion in new capital funding bringing the 10-year planned investment in housing to $22 billion the largest in the citys history. This investment coupled with a commitment to reduce administrative and regulatory barriers is a multi-pronged strategy to tackle New York Citys complex housing crisis by addressing homelessness and housing instability promoting economic stability and mobility increasing homeownership opportunities improving health and safety and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) work closely with other HPD divisions and outside community partners to identify buildings with violation problems assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. HPD uses enforcement tools within the Division of Code Enforcement Housing Litigation Division Emergency Repair Program or the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT) Division of Neighborhood Preservation (DNP) Administration & Internal Compliance (AIC) Housing Litigation Division (HLD) Division of Code Enforcement (DCE) and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).

Your Impact:

As the Office Manager/Community Coordinator you will assist the division in assuring owner compliance with the New York city Housing Maintenance Code (HMC) and the New York State Multiple Dwelling Law (MDL) in privately-owned multiple-unit dwellings and tenant-occupied apartments in one- and two-family houses throughout the City to promote quality housing for New Yorkers.

Your Role:

Your role will be an Office Manager/Community Coordinator in the Division of Code Enforcement (CODE) you will be responsible for but not limited to the following:
Your Responsibilities:
-Supervises the performance of all support staff and ensures that administrative functions are performed in a timely fashion;
-Responsible for support staff time and leave requests; timesheet approval; and ensuring adequate coverage is on hand at all times;
-Ensures support staff compliance with the Departments Code of Conduct and Time and Leave Manual and communicates with Timekeeping Payroll and the Disciplinary Unit on related issues when necessary;
-Handles and distributes incoming mail to appropriate staff for processing and/or response;
-Distributes work related to owner and tenant callbacks and monitors staff productivity;
-Monitors telephone call boxes to ensure calls are retrieved and returned in a timely manner;
-Monitors the safe log to ensure funds are deposited daily;
-Monitors staff responsible for Public Interviewing; Routing; Housing Litigation Division requests; Tenant Challenges; Notice of Violation Certifications; Dismissal Requests; Environmental Control Board Violations; Court requested inspections; Vacate Order processing and ensures that these functions are performed efficiently;
-Ensures that literature is ordered; maintained; and posted as necessary;
-Orders and distributes supplies as necessary;
-Monitors performance reports; meets with staff to discuss any deficiencies; and recommends changes to the Chief and Deputy Chief to improve performance outcomes;
-Ensures that files; records; and logs are maintained;
-Assists the Borough Chief and Deputy Chief with special projects as necessary.
Preferred Skills:

-Must possess excellent written and verbal communications skills.
-Must be proficient with PC software applications such as Excel and Microsoft Word.
-Candidates with bi-lingual skills
-Candidates may be assigned to any office within the 5 boroughs and may be assigned to work evenings and weekends.

COMMUNITY COORDINATOR - 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time