Change Management Program Manager

Summary

This position will report within Mission Assurance Performance Excellence / Improvement an organization responsible for the acceleration of Product Realization performance improvement both internally and externally building NSE unity and support. The optimal candidate will help lead a team to apply and mature Change Management (CM) capability across KCNSC and the NSE. They will support MOS Design Execution and Maturity for internal functional customers by leveraging standard methodologies to help sustain process improvements and implementation addition the candidate will support external initiatives and best practice adoption through benchmarking and collaboration.

• Application and maturation of Change Management (CM) capability across KCNSC and the NSE supporting internal and external cultural & change management initiatives
• Problem Solving & Continuous Improvement leveraging LSS/Total User Experience (TX) principles
• Cultural Transition Supporting internal and external cultural initiatives by leveraging the KCNSC Learning Strategy Committee
• Support enhancement and tailored functional applications of the KCNSC Management Operating System currently focusing on design execution and maturity resulting in enhanced execution performance
• Benchmarking & Collaboration - Supporting external initiatives and best practice adoption through the NNSA Initiatives & NSE Working Groups

Duties and Responsibilities

• Integrates customer needs with business competencies to drive accelerated performance improvement
• Work with Team members to integrate change management and communication activities into the overall project plan to secure effective and lasting adoption.
• Coordinate with end-to-end project cross-divisional team sponsors end users/customers and stakeholders to ensure alignment with project and understand the needs of customers.
• Lead organizational change management and communication activities related to all aspects of systems and process deployment
• Responsible for processes and systems associated with the Change Management (CM) MOS design execution and maturity
• Fosters effective working relationships and systems across business segments to ensure business-wide focus consistency and accountability
• Manages relationships with functional counterparts in industry and the parent corporation to leverage contemporary Lean / Six Sigma / Change Management / Total User Experience (TX) and related systems processes and tools
• Executes strategic and tactical Lean / Six Sigma improvement activities across the business enterprise
• Completes gap analysis assessments; drives appropriate industry best practices throughout the business
• Enables the appropriate development of technical and non-technical staff in continuous improvement processes and tools including all Lean / Six Sigma methodologies and philosophies.
• Assures individual project accomplishments and overall work unit effectiveness are achieved relative to committed objectives. Provides leadership for staff development and holds them accountable to meet personal and business objectives.
• May lead KCNSC or NSE-wide programs and activities to standardize and execute best business processes
• May own develop and provide leadership for execution of business training and development across the organization and potentially across elements of the NSE
• Conducts activities in a safe and healthy manner and works in accordance with established HS&E requirements to ensure the protection of employees the public and the actions necessary to stop work when an unsafe condition or action
• Directly supervises employees and performs other managerial responsibilities including interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

You Must Have

• Bachelors degree in engineering scientific or business-related field and a minimum of 7 years of experience in managing projects and/or programs in Engineering Manufacturing or related activities.
• Ability to travel up to 10% of the time
• Ability to work remote hybrid or on-site as directed by management and is determined by the needs of the business
• Regular and reliable attendance is an essential function of this job
• United States Citizenship
• Ability to obtain and maintain a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)

Knowledge and Skills

• Demonstrated knowledge and application of Change/Transition Mgmt User/Customer Experience (UX) / Lean / Six Sigma methodologies
• Project or program management processes principles and architecture with progressive history of responsibility
• Integration of multiple complex business processes
• Ability to interpret negotiate and capture customer requirements
• Proven excellence in effective communication interactive presentations and negotiation skills
• Proven ability to mentor coach and lead project management personnel and other staff in a matrixed management environment

We Value

• Experience leading matrixed and multi-disciplinary teams and assignments
• Change / Transition Management Certifications
• BB/Lean Expert/User Experience (UXC)/PMI Certification
• Masters / Advance Degree in Engineering or Business-related field