Position Summary

What will your job entail

Job Responsibilities:

• Support strategies and contribute to ideation of creative strategic memorable campaigns that will excite and motivate employees to take positive and productive action.
• Apply the Ryan Specialties structured methodology to deliver communications and change management activities.
• Work with leaders and project teams to produce a data driven change plan which includes engaging and motivating communications conducting readiness and resistance assessments using surveys interviews focus groups or other methods; evaluate and summarize findings for project management and steering teams.
• Work with project team members to identify the scope of changes and affected users related to projects. Complete End User Assessments such as Audience Analysis and Change Impact Assessments to determine the degree of individual and role-based impact.
• Partner with Project management team members and Business Sponsors to understand the departmental goals and daily ways of working to align changes to business needs.
• Identify potential areas of resistance and draft mitigation approaches.
• Develop communication plans and communications develop and/or co-develop change management plans outlining the schedules for related OCM effort and deliverables which will support effective sponsorship higher employee engagement and successful project outcomes.
• Change management plans will include a Communication Plan developed in collaboration with the OCM Director and Employee Communications team members.
• Conduct learning journey needs assessments by role. Provide recommendations on how to develop and delivery learning objectives by role in collaboration with Training Managers.
• Coaches and influences stakeholders to help lead change management within the organization on technology modernization and high-level corporate initiatives assigned.
• Identify and recommend appropriate resources to support the Change Network including their onboarding and leading of routine meetings in support of the assigned projects / change initiatives.
• Identify success of the assigned projects / change initiatives. Manage measurement to track adoption utilization and proficiency of users.
• Identify proactively areas of resistance and contribute to mitigation planning.
• Contribute to steady state new ways of working by role as part of the transition planning effort.

Work Experience and Education:

• Bachelors degree and at least 3 years of enterprise technology deployment OCM experience OR a High School Diploma / GED and at least 7 years of OCM experience
• Certified in Prosci methodology preferred.
• Certified Change Management Professional CCMP preferred.
• Experience in Insurance processes is desired.
• Experience in Workday/ERP system implementation is desired.

Skills:

Experience in participating in cross-functional projects and influencing key stakeholders.

Experience in engaging individuals teams and leadership to drive successful change.

Excellent written verbal and presentation skills

Demonstrated organizational business process and project management skills.

Intellectual curiosity and the ability to quickly learn.

Comfort working at a fast pace and with ambiguity.

Serious attention to detail and proven ability to manage multiple competing priorities.

Keen emotional intelligence

Strong storytelling skills: ability to use stories to engage inform or inspire others.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.

The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.