VP, Client Services

WHAT DOES A VP CLIENT SERVICES DO

The VP of Client Services will have ownership of the senior-level client and agency partner relationships beyond the day-to-day operations. This person will be responsible for client retention by maintaining executive- and senior-level relationships and identifying additional opportunities with existing clients. They are responsible for assessing and managing the risk associated with clients and agency partners as well as meeting client and EVERSANA INTOUCH goals for each accounts financial health targets and objectives. They lead the coordination and development of the integrated marketing plans internally and with external agency partners. Strong thought leadership within EVERSANA INTOUCH and within the industry is required along with the ability to bring new services to our clients frequently allowing them to understand the depth of EVERSANA INTOUCHs offerings. 

Qualifications :

WHAT ARE WE LOOKING FOR

• Approximately 12 to 15 years of agency consultative pharmaceutical and/or healthcare experience is required 
• Thought leader for integrated and digital marketing and communications 
• Self-sufficient and self-motivated with the ability to independently manage major clients and brands 
• Demonstrated P&L targets met through existing and expansion business opportunities 
• Proven leadership and mentoring skills 
• Leader of cross-functional project teams across the organization 
• Experience negotiating and executing agreements 
• Creative thinker with analytical skills 
• Ability to collaborate effectively at all levels and functions 
• Applied understanding of technical development and processes 
• Demonstrated problem-solving skills 
• Ability to determine staffing needs within the account team and extended teams 
• Bachelors degree required in Business Marketing Journalism or Communications 
• Demonstrated written presentation and verbal communication skills 
• Excellent interpersonal skills; able to interact at all levels with clients and the Intouch organization 
• Travel required 

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results. 

Communication Matters I speak up to create transparent thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always InnovateI am bold and creative in everything I do. 

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

Yes

Employment Type :

Full-time