Application Production Support

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

The IT Domain Expert is responsible for supporting implementing and engineering infrastructure and applications. This role ensures system reliability evaluates risks and manages the full lifecycle of IT solutions including troubleshooting and continuous improvement.

Qualifications :

Act as the primary reference for a specific IT domain and own the solution lifecycle (design integration industrialization and maintenance).
Manage incidents requests and changes using ITSM tools ensuring compliance with SLAs and IT best practices.
Monitor infrastructure and applications applying security standards and operational guidelines.
Support release management and testing preparing environments and ensuring smooth deployments.
Strong technical knowledge in:
- Databases: SQL (Microsoft Oracle Postgres Sybase)
- Operating Systems: Windows Linux/RHEL UNIX/AIX
- File Transfer: CFT MQ FTP/SFTP PeSIT
- Automation & Monitoring: Batch Autosys Ansible Dynatrace DevOps/SecDevOps
- Networking & Security: LAN VPN LDAP Active Directory TLS/SSL SSH PKI
- Cloud & Infrastructure: IaaS PaaS SaaS VM Firewall Load Balancer
- Service Management Tools: ServiceNow JIRA ITSM

Soft Skills

Effective Communication: Clear verbal and written skills active listening and assertiveness.
Collaboration & Teamwork: Ability to work in diverse teams and foster cooperation.
Problem-Solving & Adaptability: Analytical mindset autonomy and flexibility in changing environments.
Organizational Skills: Strong time management prioritization and decision-making abilities.
Client Focus & Ownership: Results-driven proactive and committed to delivering high-quality outcomes.

Additional Information :

The candidate is expected to work in a Hybrid model 50/50 frame work.

Language Skills:

English

Remote Work :

Employment Type :

Full-time

Qualifications :

Act as the primary reference for a specific IT domain and own the solution lifecycle (design integration industrialization and maintenance).
Manage incidents requests and changes using ITSM tools ensuring compliance with SLAs and IT best practices.
Monitor infrastructure and applications applying security standards and operational guidelines.
Support release management and testing preparing environments and ensuring smooth deployments.
Strong technical knowledge in:
- Databases: SQL (Microsoft Oracle Postgres Sybase)
- Operating Systems: Windows Linux/RHEL UNIX/AIX
- File Transfer: CFT MQ FTP/SFTP PeSIT
- Automation & Monitoring: Batch Autosys Ansible Dynatrace DevOps/SecDevOps
- Networking & Security: LAN VPN LDAP Active Directory TLS/SSL SSH PKI
- Cloud & Infrastructure: IaaS PaaS SaaS VM Firewall Load Balancer
- Service Management Tools: ServiceNow JIRA ITSM

Soft Skills

Effective Communication: Clear verbal and written skills active listening and assertiveness.
Collaboration & Teamwork: Ability to work in diverse teams and foster cooperation.
Problem-Solving & Adaptability: Analytical mindset autonomy and flexibility in changing environments.
Organizational Skills: Strong time management prioritization and decision-making abilities.
Client Focus & Ownership: Results-driven proactive and committed to delivering high-quality outcomes.

Additional Information :

The candidate is expected to work in a Hybrid model 50/50 frame work.

Language Skills:

English

Remote Work :

Employment Type :

Full-time

Key Skills

Children Activity
Access Control
Human Resources Administration
Government
Actuary
Hydraulics

Apply Now

About Company

Inetum

Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click