Sessional Ombudsman Banking and Finance

AFCA

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profile Job Location:

Sydney - Australia

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Dreaming of making a more meaningful impact on the world in 2026 If so AFCA are seeking to appoint Sessional Ombudsmen in Banking and Finance to join our dynamic decision-making team on a per engagement basis. This unique role offers the flexibility to balance your career achievements with other interests while contributing to a greater purpose: supporting fair and efficient outcomes in the financial services sector.

As a Sessional Ombudsman youll provide expert on-demand support as part of a talented pool of lawyers and dispute resolution specialists. With access to AFCAs extensive resources specialists and tools youll work collaboratively to resolve complex disputes and deliver outcomes that uphold our commitment to fairness and community service.

You are likely to be at a stage of your career where you have an interest in using your well-developed skills and experience to contribute towards a broader community service role but equally value greater work life balance and time for other interests. 

Reporting to the Lead Ombudsman Banking and Finance Natalie Cameron this role suits a senior lawyer with a long-established practice or an executive level legally qualified professional with a strong track record of significant achievement and a background in the financial services sector particularly in banking and finance.  Knowledge and background involving the Banking Code (ABA COBA AFIA) contract law insolvency and securities would be very helpful.


Qualifications :

Were seeking senior legal professionals who:

  • Have a consultative approach and a talent for distilling complex issues into clear practical solutions.
  • Thrive in flexible per-engagement work arrangements with the ability to switch seamlessly between independent and collaborative work.
  • Exhibit excellent communication skills empathy and a capacity to engage effectively with diverse stakeholders.
  • Show resilience when handling criticism from both consumers and financial firms maintaining professionalism and objectivity.
  • To ensure impartiality your recent professional dealings (within the last three years) should not create any perception of bias toward financial services industry members or consumers.
  • Have Legal qualification and a proven record of success at a senior level in banking and finance or within a tribunal EDR scheme regulatory agency or related entity.
  • A strong history of significant achievements and contributions in the field.

If youre ready to use your expertise to drive fair outcomes in financial services while enjoying a flexible impactful career path wed love to hear from you


Additional Information :

  • BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
  • Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
  • Employer of Choice Public Sector and NFP Australian HR Awards 2023
  • Bronze AWEI Accreditation 2024 Recognised for LGBTQ workplace inclusion.
  • Accredited Family Friendly Workplace Supporting work-life balance and inclusivity.
  • Locations A team of over 1200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply 

If youre passionate about fairness and believe your skills align with this role we encourage you to applyeven if you dont meet every single criterion. 

We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at  

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.  


Remote Work :

Yes


Employment Type :

Full-time

Dreaming of making a more meaningful impact on the world in 2026 If so AFCA are seeking to appoint Sessional Ombudsmen in Banking and Finance to join our dynamic decision-making team on a per engagement basis. This unique role offers the flexibility to balance your career achievements with other int...
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Key Skills

  • Financial Services
  • Financial Models
  • Account Management
  • General Ledger Accounts
  • ERP
  • Payroll
  • External Auditors
  • Customer Relationships
  • Credit Card
  • Financial Statements
  • Business Units
  • Annual Budget
  • Income
  • New Clients
  • Financial Management

About Company

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes ... View more

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