Housekeeping Supervisor Doubletree by Hilton Chicago Magnificent Mile

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

In the heart of downtown theDoubleTree by Hilton Chicago Magnificent Milejust completed a $35 million guestroom meeting and public space renovation. We are ideally located near the citys business district and the nearby McCormick Place convention center.

Great Place to Work and FortunenamedHiltonthe#1Best Big Company to Work for in 2021! Due to increasing business demand we are hiring! We are currently seeking a PM Housekeeping Supervisor with the ideal candidate will have 1 or more years of hotel housekeeping experience. Supervisor experience is preferred.

The ideal candidate will beresponsible for leading training and supervising Room Attendants and Housepersons in the hotels continuing effort to deliver outstanding guest service and financial profitability.

This is a great opportunity for those who want to grow and gain more experience in our industry If youre ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property then we want you to be a part of our team!

APPLY RIGHT NOW! (It only takes a couple of minutes use your phone) and a Hilton recruiter will be in touch.

Pay Rate:$24.50 per hour

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Complimentary Meals in the Team Member Restaurant
• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family subject to Collective Bargaining Agreement rules
• Mental health resources including Employee Assistance Program
• Paid Vacation and Sick or Personal Days based on Collective Bargaining Agreement rules
• Go Hilton travel program: 100 nights of discounted travel
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Group
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

As a Housekeeping Supervisor you would be responsible for leading training and supervising Room Attendants and Housepersons in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Lead train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor payroll reports work schedules lost and found program stock rooms and carts and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties as needed
• Assist in performance evaluations of Room Attendants and Housepersons as needed
• Respond to special guest requests in a timely friendly and efficient manner

EOE/AA/Disabled/Veterans