Program Manager

Mission Australia

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profile Job Location:

Darwin - Australia

profile Monthly Salary: $ 118169 - 119353
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

  • Permanent Full Time Contract
  • Location: Garramilla (Darwin) NT 0828
  • $118169 - $119353 super NFP salary packaging benefits
  • Salary is dependent on experience and qualifications
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

The Darwin Sobering Up Shelter (DSUS) provides people aged 18 and over who are impacted by alcohol and other drugs sleeping rough and at risk of harm with a safe place to sleep at night. NT Police and Larrakia Nation Night Patrol transport people from across the greater Darwin region where they are met with culturally respectful support and the morning the DSUS team provide people with breakfast laundered clothing and referrals to services that support their health and wellbeing.

As Program Manager you will lead manage and develop a dedicated team to deliver high-quality compliant services in a complex and fast-paced environment. This is an on-site position managing a 24/7 service with a team of up to 20 staff including casuals. You will oversee budgets staffing rosters compliance stakeholder engagement and continuous improvement ensuring the DSUS meets its contractual obligations.

Participation in an on-call roster is required every six weeks.

Your Key Responsibilities

  • Lead manage and develop the DSUS team to deliver high-quality and a contractually compliant people-focused service.
  • Oversee staff recruitment onboarding performance management and professional development.
  • Manage budgets expenditure and financial compliance requirements.
  • Ensure service operations meet KPIs compliance standards and funding guidelines.
  • Build and maintain effective relationships with funders stakeholders NT Police NT Health Larrakia Nation and other community service providers.
  • Support frontline staff and ensure culturally sensitive and respectful interactions that contribute to peoples health and wellbeing.
  • Coordinate staff scheduling rosters for a 24/7 service.
  • Drive a culture of continuous improvement and maintain consistency across service delivery.
  • Adopt a culturally safe service that considers the physical spiritual cultural emotional and social wellbeing of First Nations people.

Requirementsfor Success

  • Relevant degree with experience or associate diploma with substantial experience in a similar setting.
  • Significant leadership experience including managing people budgets and compliance.
  • Strong experience in alcohol and other drug (AOD) services.
  • Strong understanding of Aboriginal and Torres Strait Islander cultural protocols.
  • Understanding of trauma-informed practices (TCI desirable).
  • Comfortable working with vulnerable people who are impacted by alcohol or other drugs.
  • Skilled in conflict resolution stakeholder management and decision-making under pressure.
  • Proven ability to deliver outcomes in a complex service environment.
  • Full driver licence with no restrictions

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:

  • Rewarding work every day you know youre making a real difference
  • Not-for-profit salary packaging reducing your tax (details via AccessPay)
  • Free external confidential counselling and access to chaplaincy support.
  • Volunteering opportunities
  • Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How To Apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.


Required Experience:

Manager

Permanent Full Time ContractLocation: Garramilla (Darwin) NT 0828$118169 - $119353 super NFP salary packaging benefitsSalary is dependent on experience and qualificationsMake a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Austr...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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Every hour, 3,000 Australians face becoming homeless. Your gift can help Australians in need find a safe home.

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