IAM & Messaging Engineer

Role Summary

We are looking for an IAM & Messaging Engineer to support enterprise identity platforms and messaging services ensuring secure authentication seamless user access and efficient communication infrastructure. The role involves administration automation incident response and continuous improvement of IAM and Messaging services across the organization.

Key Responsibilities

• Administer and maintain Active Directory domains forests OU structure and user/group lifecycle provisioning

• Configure and manage Group Policy Objects (GPO) for security compliance configuration enforcement and system hardening

• Support and enhance ADFS for authentication SSO and federated identity integrations

• Manage Microsoft Exchange environments including mail routing mailbox provisioning policies and performance

• Develop and maintain automation scripts using PowerShell to streamline IAM provisioning reporting and operational tasks

• Support messaging security spam filtering and email protection controls

• Troubleshoot authentication access messaging and directory-related incidents within defined SLAs

• Participate in change incident and problem management activities under ITIL processes

• Coordinate with security infra application and workplace teams on IAM and messaging requirements

• Maintain technical documentation operational runbooks and compliance records

Required Skills & Experience

• 58 years experience in IAM Messaging or Windows Infrastructure Engineering

• Hands-on experience with:
  - Active Directory
  - GPO Management
  - Active Directory Federation Services (ADFS)
  - Microsoft Exchange
  - PowerShell (scripting & automation)

• Strong understanding of authentication identity concepts (RBAC LDAP SSO MFA Federation)

• Experience with enterprise messaging environments & hybrid deployments

Nice to Have (Preferred)

• Experience with:

  • Azure Active Directory / Entra ID

  • Conditional Access / MFA

  • Microsoft PowerApps / Power Automate

  • O365 Messaging / Hybrid Exchange

  • Email security platforms (Proofpoint Mimecast etc.)

• Certifications:

  • Microsoft Identity / Messaging / M365

  • ITIL Foundation

  • Security or IAM-related certifications

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.

At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality

Required Experience:

IC