ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide daily security escort services to escort uncleared contractors and visitors.
Escorts shall always maintain visual and auditory contact and control over uncleared individuals being escorted; maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information materials or equipment.
Detect and deter any covert attempt to obtain classified information material and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced.
Receive process and escalate service calls and emergency calls and customer complaints in accordance with approved escalation procedures.
Ensures proper housekeeping practices are strictly adhered to.
Interacts professionally with customers contractors vendors and staff members; maintains effective working relationships in cooperation with the management team to meet the mission objectives of the contract.
Communicates/updates supervisor on progress of jobs being escorted.
Assist the RCFM or CFM with the administrative processing.
Meet safety performance standards.
Work additional hours as needed.
Perform other job-related duties as assigned or directed.
EXPERIENCE AND EDUCATION
High School Diploma or equivalent.
Minimum of one (1) year of escort or security experience.
TSSCI Clearance and polygraph required
Demonstrate strong teamwork and communication skills.
Ability to read write and speak English
Ability and willingness to complete escort training and maintain customer escort requirements.
Ability to complete and maintain Customer-specific escort requirements.
Ability to deal with a variety of people in a professional courteous manner in diversified situations.
Mature judgment and ability to work with minimal supervision.
Ability to pass pre-hire background and drug screen.
U.S. citizenship.
SKILLS
Exceptional Customer Service skills
Strong Organizational skills and attention to detail
Excellent Verbal and Written Communication skills
Strong Computer skills Microsoft products required (Outlook Excel)
Benefit Information:ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Team Member Benefits Front Line Team Members