Security Compliance Analyst

Job Description

Are you interested in automations as well as learning about how compliance and technical skills overlap If so then come join our innovative global Security team in a leading SaaS that powers billions of conversations with over 100.000 brands that people know and love

Zendesk is seeking a Security Analyst to join our growing fast-paced technical security project team. We are looking for an individual with technical skills deep curiosity and the adaptability to thrive in our ever-evolving landscape. We are seeking someone who can master a highly technical craft while simultaneously demonstrating understanding friendliness and an eagerness to focus and collaborate: an individual who combines technical expertise with a positive demeanor is self-motivated able to keep up with changing security trends new technologies controls and our growing set of products.

A grasp of foundational information security concepts is ideal along with outstanding written and oral communication skills. Your role will be multifaceted involving collaborations with diverse teams across the company both technical and non-technical on a variety of short- and long-term projects and initiatives.

Responsibilities:

• Help us to streamline processes and automate workstreams

• Conduct comprehensive technical reviews to identify potential flaws in our products

• Engage in reporting and data analysis tasks.

• Participate in cross-functional projects and act as a trusted advisor collaborating among others with Legal Engineering Product and GRC teams.

• Provide technical expertise in customer meetings and sales engagements.

Requirements:

• An understanding of how to automate processes or the strong desire to learn these skills (proficiency in Python or a similar language is beneficial as well as any experience with application integrations and/or any experience with corporate low code / no code providers)).

• Ability to demonstrate security fundamentals or previous experience in a similar technical role.

• The ability to facilitate business initiatives or cross-functional projects that align with security strategies.

• Good interpersonal skills including the ability to explain sophisticated concepts clearly to various audiences.

• Familiarity with SaaS multi-tenant and cloud environments (AWS preferred Azure / GCP helpful).

Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.