Service Now Analyst Developer
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The ServiceNow team at Sonova is a small global team responsible for developing and governing the companys ServiceNow platform supporting around 2000 users worldwide.
Working in a lean setup with a Product Owner and Developers the team owns platform architecture standards and roadmap while partnering with external vendors for larger initiatives. The environment is ITSM-focused (CMDB Asset Management integrations) with a structured DEVTESTPROD model and regular upgrades offering strong ownership and real impact on the platforms evolution
More about the role
- Configure and implement ITSM modules in collaboration with Global IT Service and Application Managers
- Design and maintain ServiceNow workflows automations catalog items and platform configurations
- Manage ACLs scripts business rules and day-to-day platform administration
- Support users and coordinate with support teams and external partners
- Participate in CAB and ensure security compliance and license planning
- Contribute to ongoing improvements maintenance and ServiceNow projects
More about you
- Minimum 3 years of experience as a ServiceNow Developer
- Degree in Business Administration Computer Science IT or equivalent experience (ITIL certification is a plus)
- Solid experience with the ServiceNow platform and integrations (e.g. Jira SAP)
- Knowledge of ITSM processes Configuration management Database DR SLA and infrastructure
- Strong analytical and problem-solving skills with high quality standards
- Able to prioritize effectively work independently and show resilience
- Service-oriented reliable and collaborative with strong interpersonal skills
- Experience working in Agile project environments
- Good command of Microsoft 365 and Windows
- Strong written and spoken English
More about what we offer
As one of the worlds leading hearing care providers headquartered in Switzerland were committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development and there are exceptional growth opportunities with individual development plans.
Required Experience:
IC
Key Skills
- Abinitio
- Law Enforcement
- C++
- ESL
- Java
- AV
About Company
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more
