Internal Communications Program Manager

Datadog is seeking an Internal Communications Program Manager to help employees get the most out of our internal communications this role youll work cross-functionally to define promote and uphold standards that ensure Datadogs can easily find the information they need when they need it. Youll collaborate with Enterprise IT Operations People Legal and other teams to keep our intranet and internal communication channels accurate accessible and up-to-date. Youll develop new tools and optimize existing ones to support companywide communication objectives and youll use data from our systems to measure effectiveness and identify opportunities to is an individual contributor role reporting to the Senior Manager of Internal Communications.

At Datadog we place value in our office culture the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What youll do

• Define and enforce governance frameworks and best practices for internal communication platforms (Confluence Slack Google Groups Zoom Digital Signage etc.).
• Lead efforts to maintain a clean accurate and up-to-date companywide intranet.
• Establish and promote companywide standards for internal documentation including naming conventions metadata update cadences and more.
• Convene and lead a cross-functional stakeholder council to champion communications best practices and address team-specific needs.
• Design and implement advanced workflows automations and integrations (APIs webhooks scripting add-on architecture) that support communication and knowledge-management objectives.
• Analyze platform usage and trends leveraging data to evaluate program effectiveness and inform strategy.
• Partner with teams such as Enterprise IT to ensure that content is sourced correctly and represented consistently across tools.
• Create documentation training and enablement materials for key technologies.

Who you are:

• Experienced (8 years) in managing an enterprise intranet or knowledge-management system including advanced Confluence features.
• Have excellent communication and stakeholder-management skills: you can explain technical concepts to non-technical audiences lead workshops or training and partner cross-functionally.
• Energized by learning new tools and technologies in a fast-paced high-growth environment.
• Skilled in Slack administration including group management auditing and monitoring.
• A strong writer with solid editorial judgment and experience in an editorial or content-quality role.
• Comfortable using data and analytics to drive strategic content and operational decisions.
• Familiar with technical writing documentation information architecture library sciences system administration or data management.
• Though not required experience in system administration software development or scripting is preferred.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about communication technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development product training and career pathing
• An inclusive company culture able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

Manager