About the Role
Were looking for a bilingual Customer Service Specialist (Dutch English) to join our Small Appliances Group in Lisbon. If you enjoy helping customers solving problems fast and keeping everything running smoothly this role is for you.
What Youll Do
- Assist customers through various channels ensuring a high-quality service experience
- Understand product features troubleshoot common issues and guide users with clarity
- Keep internal systems updated and maintain accurate customer records
- Collaborate with cross-functional teams to escalate and resolve complex cases
What Were Looking For
-
Fluency in Dutch and English
-
Strong communication and problem-solving skills
-
Comfort working in a fast-paced multicultural environment
-
Previous experience in customer support is a plus
What We Offer
- Competitive salary plus performance bonuses
- Meal allowance and health insurance
- Relocation package
- Professional training and career development opportunities
Schedule
Monday to Saturday full time (Portuguese business hours). Sunday one rotating day off.
Location
Lisbon on-site.
About the Role Were looking for a bilingual Customer Service Specialist (Dutch English) to join our Small Appliances Group in Lisbon. If you enjoy helping customers solving problems fast and keeping everything running smoothly this role is for you. What Youll Do Assist customers through various cha...
About the Role
Were looking for a bilingual Customer Service Specialist (Dutch English) to join our Small Appliances Group in Lisbon. If you enjoy helping customers solving problems fast and keeping everything running smoothly this role is for you.
What Youll Do
- Assist customers through various channels ensuring a high-quality service experience
- Understand product features troubleshoot common issues and guide users with clarity
- Keep internal systems updated and maintain accurate customer records
- Collaborate with cross-functional teams to escalate and resolve complex cases
What Were Looking For
-
Fluency in Dutch and English
-
Strong communication and problem-solving skills
-
Comfort working in a fast-paced multicultural environment
-
Previous experience in customer support is a plus
What We Offer
- Competitive salary plus performance bonuses
- Meal allowance and health insurance
- Relocation package
- Professional training and career development opportunities
Schedule
Monday to Saturday full time (Portuguese business hours). Sunday one rotating day off.
Location
Lisbon on-site.
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