After Sales Technician

Birkirkara - Malta

Yearly Salary: € 28000 - 35000

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Industry: Healthcare

Location: Malta

Basis: Full time

Remuneration: Salary Benefits

Main Duties:

Perform both mechanical and electrical repairs on company items either at client sites or in-house
Manage the procurement of necessary spare parts by liaising with suppliers
Undergo product training and subsequently provide training to clients on imported equipment
Log and track all customer complaints and manage all after-sales communications (phone email social media)
Prepare and issue quotations and invoices for all repairs services and spare parts
Review Sales Team quotations from a technical perspective to confirm product suitability and available after-sales resources
Maintain the quality and technical upkeep of the warehouse including managing logs for temperature/humidity pest control and fire prevention
Ensure strict compliance with all Storage and Distribution conditions and internal Quality HR and Health & Safety procedures
Conduct Internal Audits and participate in audits of External Service Providers
Draft review and maintain Service Maintenance and Quality Technical Agreements
Keep statistics related to After Sales updated on a monthly basis

What skills do you need

Relevant Technical Education - eg. Electrical engineering degrees or similar
Previous experience in a similar position
Ability to perform complex mechanical and electrical repairs
Strong organizational skills for logging complaints managing statistics and generating documentation (quotations/invoices)
Commitment to maintaining high quality and safety standards within the warehouse and service delivery processes
Excellent communication skills for dealing with clients and suppliers

Eligibility to work in the EU is a must

Want to see more jobs Check out all our ACTIVE VACANCIES
Check out your net salary with Salary Calculator - Malta

Industry: Healthcare Location: Malta Basis: Full time Remuneration: Salary Benefits Main Duties: Perform both mechanical and electrical repairs on company items either at client sites or in-houseManage the procurement of necessary spare parts by liaising with suppliersUndergo product training and s...