Manager, Travel & Expense, Finance Operations

Job Description:

About the Role

The Manager Travel & Expense (T&E) will be responsible for managing policy process and leading strategy to support business travel and expense management for our global employees. This role will maintain oversight and serve as a point of escalation for our newly created offshore team based in addition the manager will not only interact with our Dow Jones staff but our shared services partners within NewsCorp whom we provide support to. You will design and lead internal travel programs which embrace the highest level of customer service. You will support and maintain the day-to-day activities of the travel program managing our travel partners and travel tool functions including travel reimbursement expense reporting corporate card administration and management troubleshooting as well as policy adherence and compliance. You will be based in our New Jersey office reporting to the Director AP and Purchasing.

You Will:

• Communicate and collaborate effectively with outsourced resources ensuring the execution of the end-to-end T&E processing and audit functions; assisting managing and supporting any remote T&E process.
• Execute retained onshore departmental activities.
• Manage enhance and administer compliance with our global T&E policy.
• Partner with our travel and expense platform provider to offer a best-in-class user experience.
• Design systems and programs which complement each aspect of the travel and expense experience.
• Manage vendor relationships with credit card providers travel management companies and expense management providers.
• Train employees on our T&E tools (e.g. Concur) policies and processes.
• Monitor report exceptions within Concur in order to escalate compliance issues for management and/or HR review.
• Serve as a joint administrator for the company corporate card program which entails reviewing aging reports card holder reports and Concur administrative corporate card reporting.
• Process manage and reconcile the T&E pay cycles utilizing reporting from Concur and ERP system.
• Monitor and create audit rules/exceptions within Concur platform as required.
• Be the point of contact to perform analytical and ad hoc reporting as required for management.
• Complete monthly accruals.
• Recommend policy changes based on internal feedback and external market data.
• Have high focus on compliance and adherence to policies and practices.
• Work with the legal and compliance teams on research review reporting and projects.
• Look for areas of process improvement to ensure efficient and effective processing of T&E transactions utilizing Concur and any potential partner platforms.
• Provide information for monthly key performance indicators (KPIs).
• Follow instructions and procedures: it is essential that you appropriately follow the policies and procedures to ensure that financial processes are carried out in line with the obligations/service level agreements.
• Customer relations: you must be highly focused on delivering against your stakeholders requirements ensuring that the quantity and quality of your work is to a high standard at all times.
• Lead special projects as required.
• Working with people: you must have the capacity to build effective relationships at all levels and proactively communicate with other employees utilizing tact and diplomacy as appropriate.

You Have:

• 5 years managing Travel & Expense or AP/Finance function.
• 3 years experience in Travel and Expense related programs.
• Administrator experience using SAP Concur Travel & Expense.
• Experience with company credit card program is a plus.
• Strong compliance and regulatory awareness.
• Experience and competence in using integrated ERP software with SAP experience a plus.
• Strong proficiency with Microsoft Excel is a must.
• Excellent communication skills both verbal and written.
• Exceptional customer service skills dealing with users and stakeholders.
• Strong analytical skills prior experience with executive or management reporting is preferred.
• A high degree of attention to details and must be a highly organized individual.
• Effective time management ability to multi-task on a daily basis without losing sight of the longer term objectives.
• Bachelors degree or equivalent experience is preferred but not required

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

#LI-Hybrid

Reasonable accommodation: Dow Jones Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability email us at Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Finance

Job Category:

Finance

Union Status:

Non-Union / A clear and likely internal candidate

Pay Range: $95000 - $120000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge location technical and communication skills and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract engage and motivate talented people to do their best work. Similarly to salary for bonus eligible roles targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles in addition to cash compensation the company provides a comprehensive and highly competitive benefits package with a variety of physical health retirement and savings caregiving emotional wellbeing transportation and other benefits including elective benefits employees may select to best fit the needs and personal situations of our diverse workforce..