Office Operations Assistant Dispatcher

Huntington Beach, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Office Operations Assistant / Dispatcher (Luxury Service Company)

Founder Support Orange County CA

We are a fast-growing high-end security and locksmith company based in Orange County serving a luxury clientele across Southern California. With elite brand standards and ambitious growth goals we are hiring our first full-timeOffice Operations Assistantto help scale daily operations with precision organization and professionalism.

This is not a basic admin role.
This is ahigh-trust high-impact positionsupporting the founder and the operational core of a premium brand. Accuracy judgment and ownership matter more than speed alonewhile still operating in a fast-paced environment.

Who Were Looking For

You are someone who is:

Highly organized and detail-oriented
Calm confident and professional on the phone
Trustworthy with sensitive financial and client information
Self-managed proactive and accountable
Comfortable receiving direct feedback in a high-performance environment
Polished punctual and dependable
A thoughtful problem-solver who improves systems without breaking standards

What Youll Be Responsible For

Answering inbound calls and delivering a five-star client experience
Scheduling dispatch coordination and job intake using GoHighLevel
Following up with customers who have requested service or quotes but have not yet scheduled
Professionally addressing client questions and helping move pending opportunities to completion
Taking ownership of booking completion and helping bring revenue onto the books
Shipping and receiving packages tools and equipment
Invoice processing payment tracking and accounting support
Picking up and dropping off packages as needed
Managing files documents and internal systems
Assisting with inventory tracking and control
Assisting with documenting and organizing files for future use
Supporting daily operations with speed accuracy and discretion
Proactively handling logistics and administrative tasks to keep the founder focused on high-level priorities

Requirements

2 years of experience in office administration or operations
Strong written and verbal communication skills
Proficiency with Google Workspace
Reliable transportation
High integrity and confidentiality
Comfort working with shipping inventory and accounting support
Demonstrated accuracy handling financial data invoices or sensitive records
1 year of Quickbooks working knowledge and experience

Strong performers who consistently contribute to revenue through effective client follow-up and booking completion will earn additional compensation through performance-based incentives.

Experience in luxury service real estate medical offices law firms or executive support is a strong plus.

Our Mission

At ING Locksmith our mission is toelevate luxury securityby engineering precision-driven solutions that protect what matters most.

That standard guides everything we dofrom how we answer the phone to programming keys for high-end vehicles to securing estates and supporting law enforcement.
If it doesnt enhance security and elevate the client experience it doesnt belong here.

Our Vision

Within 10 years we will become thenations most trusted luxury security partner protecting billions in assets and scaling to$150M in revenuethrough relentless precision innovation and client obsession.

Our Core Values

Excellence in Every Detail
Absolute Accountability
Disciplined Execution
Inspiring Confidence
Relentless Reliability
Alignment in Purpose and Action

This role operates out of aprivate home officewith a structured professional work environment. This is not a casual setting.

Compensation & Benefits

$22$30 per hour based on experience
Full-time stable schedule: MondayFriday 8:30 AM4:00 PM
Paid training
Performance-based incentives tied to revenue contribution
Growth path into Operations Manager responsibilities as the company scales
Opportunity to be part of a luxury brand at the ground level and grow with the business

Physical Requirements

This role includes occasional light physical tasks such as handling packages organizing equipment and local pickups or drop-offs.

ING Locksmith is an equal opportunity employer.
We evaluate candidates based on skills experience and alignment with our standards. We do not discriminate based on any legally protected status.

Office Operations Assistant / Dispatcher (Luxury Service Company)Founder Support Orange County CAWe are a fast-growing high-end security and locksmith company based in Orange County serving a luxury clientele across Southern California. With elite brand standards and ambitious growth goals we are h...