MARKETING DIRECTOR

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profile Job Location:

Hanoi - Vietnam

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Job Summary

MARKETING DIRECTOR (RETAIL)

(Commercial & Retail Real Estate)

Position Purpose

The Marketing Director (Retail) is responsible for developing and executing integrated marketing strategies for commercial and retail real estate projects (shopping malls retail complexes) with a strong focus on footfall growth tenant performance brand value and leasing support.

Key Responsibilities

1. Marketing Strategy & Brand Management

  • Develop and implement mid- and long-term marketing strategies aligned with overall business objectives.

  • Define maintain and enhance the brand positioning of retail projects ensuring a strong customer-centric identity.

  • Develop annual and quarterly marketing plans including budgeting KPI setting and performance tracking.

2. Footfall-Driven & Tenant Marketing

  • Lead marketing initiatives aimed at increasing foot traffic dwell time and repeat visits.

  • Work closely with the Leasing team to support tenant acquisition and retention.

  • Design and execute tenant co-marketing programs seasonal campaigns and in-mall activations.

  • Provide strategic marketing guidance to tenants to enhance sales performance and brand visibility.

3. CRM Loyalty & Data-Driven Retail

  • Build and manage CRM and Loyalty programs to capture customer data and insights.

  • Leverage data analytics to drive personalized marketing customer engagement and campaign optimization.

  • Monitor and analyze key metrics such as footfall conversion rate customer retention and marketing ROI.

4. Omnichannel / Phygital Marketing

  • Lead omnichannel and phygital marketing strategies integrating online and offline customer touchpoints.

  • Oversee digital marketing channels including Social Media Website Email Marketing SEO/SEM and Paid Media.

  • Optimize digital campaigns to drive brand awareness engagement and mall visitation.

5. Events PR & Communications

  • Conceptualize and manage mall-wide events and promotional activities to attract diverse audiences.

  • Oversee event execution from ideation to implementation ensuring alignment with brand standards and budgets.

  • Develop and manage relationships with media PR agencies and influencers.

  • Act as the brand spokesperson at events conferences and media engagements when required.

6. Budget & Team Management

  • Manage the marketing budget ensuring effective and efficient allocation of resources.

  • Track and report on the ROI of marketing initiatives and adjust strategies accordingly.

  • Lead mentor and develop the marketing team fostering a high-performance and innovative culture.

  • Recruit train and develop marketing talent to support business growth.

Qualifications

  • Bachelors degree in Marketing Business or a related field (Masters degree preferred).

  • Minimum 15 years of marketing experience preferably in Retail Commercial Real Estate or Shopping Mall development.

  • At least 35 years in a senior leadership role.

  • Proven track record in footfall-driven marketing tenant marketing and retail campaign execution.

  • Strong knowledge of CRM Loyalty programs data analytics and digital marketing.

  • Solid understanding of omnichannel / phygital retail concepts.

  • Excellent leadership communication and project management skills.

  • Ability to collaborate effectively with cross-functional teams in a fast-paced environment.

Compensation & Benefits

  • Salary: Negotiable based on experience and qualifications.

  • Bonus and benefits in accordance with company policy and applicable labor regulations.

MARKETING DIRECTOR (RETAIL) (Commercial & Retail Real Estate) Position Purpose The Marketing Director (Retail) is responsible for developing and executing integrated marketing strategies for commercial and retail real estate projects (shopping malls retail complexes) with a strong focus on footfall ...
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Key Skills

  • Digital Marketing
  • B2B Sales
  • Marketing
  • Pardot
  • Marketing Automation
  • Customer Segmentation
  • HubSpot
  • Multichannel Marketing
  • Market Research
  • Affiliate Marketing
  • Social Media Management
  • Lead Generation