MARKETING DIRECTOR (RETAIL)
(Commercial & Retail Real Estate)
Position Purpose
The Marketing Director (Retail) is responsible for developing and executing integrated marketing strategies for commercial and retail real estate projects (shopping malls retail complexes) with a strong focus on footfall growth tenant performance brand value and leasing support.
Key Responsibilities
1. Marketing Strategy & Brand Management
-
Develop and implement mid- and long-term marketing strategies aligned with overall business objectives.
-
Define maintain and enhance the brand positioning of retail projects ensuring a strong customer-centric identity.
-
Develop annual and quarterly marketing plans including budgeting KPI setting and performance tracking.
2. Footfall-Driven & Tenant Marketing
-
Lead marketing initiatives aimed at increasing foot traffic dwell time and repeat visits.
-
Work closely with the Leasing team to support tenant acquisition and retention.
-
Design and execute tenant co-marketing programs seasonal campaigns and in-mall activations.
-
Provide strategic marketing guidance to tenants to enhance sales performance and brand visibility.
3. CRM Loyalty & Data-Driven Retail
-
Build and manage CRM and Loyalty programs to capture customer data and insights.
-
Leverage data analytics to drive personalized marketing customer engagement and campaign optimization.
-
Monitor and analyze key metrics such as footfall conversion rate customer retention and marketing ROI.
4. Omnichannel / Phygital Marketing
-
Lead omnichannel and phygital marketing strategies integrating online and offline customer touchpoints.
-
Oversee digital marketing channels including Social Media Website Email Marketing SEO/SEM and Paid Media.
-
Optimize digital campaigns to drive brand awareness engagement and mall visitation.
5. Events PR & Communications
-
Conceptualize and manage mall-wide events and promotional activities to attract diverse audiences.
-
Oversee event execution from ideation to implementation ensuring alignment with brand standards and budgets.
-
Develop and manage relationships with media PR agencies and influencers.
-
Act as the brand spokesperson at events conferences and media engagements when required.
6. Budget & Team Management
-
Manage the marketing budget ensuring effective and efficient allocation of resources.
-
Track and report on the ROI of marketing initiatives and adjust strategies accordingly.
-
Lead mentor and develop the marketing team fostering a high-performance and innovative culture.
-
Recruit train and develop marketing talent to support business growth.
Qualifications
-
Bachelors degree in Marketing Business or a related field (Masters degree preferred).
-
Minimum 15 years of marketing experience preferably in Retail Commercial Real Estate or Shopping Mall development.
-
At least 35 years in a senior leadership role.
-
Proven track record in footfall-driven marketing tenant marketing and retail campaign execution.
-
Strong knowledge of CRM Loyalty programs data analytics and digital marketing.
-
Solid understanding of omnichannel / phygital retail concepts.
-
Excellent leadership communication and project management skills.
-
Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Compensation & Benefits
MARKETING DIRECTOR (RETAIL) (Commercial & Retail Real Estate) Position Purpose The Marketing Director (Retail) is responsible for developing and executing integrated marketing strategies for commercial and retail real estate projects (shopping malls retail complexes) with a strong focus on footfall ...
MARKETING DIRECTOR (RETAIL)
(Commercial & Retail Real Estate)
Position Purpose
The Marketing Director (Retail) is responsible for developing and executing integrated marketing strategies for commercial and retail real estate projects (shopping malls retail complexes) with a strong focus on footfall growth tenant performance brand value and leasing support.
Key Responsibilities
1. Marketing Strategy & Brand Management
-
Develop and implement mid- and long-term marketing strategies aligned with overall business objectives.
-
Define maintain and enhance the brand positioning of retail projects ensuring a strong customer-centric identity.
-
Develop annual and quarterly marketing plans including budgeting KPI setting and performance tracking.
2. Footfall-Driven & Tenant Marketing
-
Lead marketing initiatives aimed at increasing foot traffic dwell time and repeat visits.
-
Work closely with the Leasing team to support tenant acquisition and retention.
-
Design and execute tenant co-marketing programs seasonal campaigns and in-mall activations.
-
Provide strategic marketing guidance to tenants to enhance sales performance and brand visibility.
3. CRM Loyalty & Data-Driven Retail
-
Build and manage CRM and Loyalty programs to capture customer data and insights.
-
Leverage data analytics to drive personalized marketing customer engagement and campaign optimization.
-
Monitor and analyze key metrics such as footfall conversion rate customer retention and marketing ROI.
4. Omnichannel / Phygital Marketing
-
Lead omnichannel and phygital marketing strategies integrating online and offline customer touchpoints.
-
Oversee digital marketing channels including Social Media Website Email Marketing SEO/SEM and Paid Media.
-
Optimize digital campaigns to drive brand awareness engagement and mall visitation.
5. Events PR & Communications
-
Conceptualize and manage mall-wide events and promotional activities to attract diverse audiences.
-
Oversee event execution from ideation to implementation ensuring alignment with brand standards and budgets.
-
Develop and manage relationships with media PR agencies and influencers.
-
Act as the brand spokesperson at events conferences and media engagements when required.
6. Budget & Team Management
-
Manage the marketing budget ensuring effective and efficient allocation of resources.
-
Track and report on the ROI of marketing initiatives and adjust strategies accordingly.
-
Lead mentor and develop the marketing team fostering a high-performance and innovative culture.
-
Recruit train and develop marketing talent to support business growth.
Qualifications
-
Bachelors degree in Marketing Business or a related field (Masters degree preferred).
-
Minimum 15 years of marketing experience preferably in Retail Commercial Real Estate or Shopping Mall development.
-
At least 35 years in a senior leadership role.
-
Proven track record in footfall-driven marketing tenant marketing and retail campaign execution.
-
Strong knowledge of CRM Loyalty programs data analytics and digital marketing.
-
Solid understanding of omnichannel / phygital retail concepts.
-
Excellent leadership communication and project management skills.
-
Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Compensation & Benefits
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