Receptionist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
2 Vacancies
Job Summary
Location: Rohini Delhi
Department: Administration / Operations
Employment Type: Full-time
Job Summary
We are looking for a presentable and proactive Front Desk Officer/Receptionist to manage front office operations efficiently. The role requires strong communication skills good Excel knowledge and the ability to work in rotational shifts with mandatory weekend working.
Key Responsibilities
- Greet and assist patients/visitors in a polite and professional manner
- Handle front desk operations including check-ins registrations and billing coordination
- Manage appointment scheduling and walk-in inquiries
- Maintain and update daily records using MS Excel (patient data reports MIS follow-ups)
- Handle incoming calls emails and WhatsApp queries professionally
- Coordinate with doctors nursing staff and internal teams
- Ensure front office discipline hygiene and proper documentation
- Handle cash/card payments and maintain basic accounts (if required)
- Prepare daily reports and submit to management
Eligibility & Skills Required
- Graduate in any discipline (preferred)
- Good working knowledge of MS Excel (data entry formulas basic reports)
- Excellent verbal and written communication skills
- Presentable personality with customer-handling skills
- Ability to multitask and work under pressure
- Prior experience in healthcare/hospital front desk will be an added advantage
Shift & Working Details
- Rotational Shifts: Between 7:00 AM to 9:00 PM
- Shift Duration: 10 hours per day
- Working Days: Saturday & Sunday mandatory working
- Weekly off as per roster
Required Skills:
excelcommunication skillsfront officecommunicationappointment scheduling
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
