Hotel Receptionist ( Mathura)

Mathura - India

Monthly Salary: INR 10000 - 20000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Mail:-

Receptionist acts as the primary point of contact providing exceptional customer service by managing guest check-ins/check-outs handling reservations and resolving inquiries. Responsibilities include operating the switchboard processing payments coordinating with housekeeping for room readiness and ensuring a welcoming organized front desk area.

BambooHR

Key Responsibilities

Guest Services: Welcoming guests warmly providing information about hotel amenities and handling local inquiries.

Check-in/Check-out: Verifying guest identity assigning rooms and issuing keys/cards.

Reservations Management: Booking modifying or cancelling reservations using hotel software.

Financial Transactions: Processing payments handling cash and preparing invoices.

Communication: Answering phones managing emails and coordinating with housekeeping/maintenance.

Problem Solving: Resolving guest complaints promptly to ensure satisfaction.

BambooHR

Required Skills and Qualifications

Customer Service: Strong interpersonal skills and empathy.

Communication: Excellent verbal and written skills including telephone etiquette.

Technical Skills: Proficiency in property management software (PMS) and general computer skills.

Multitasking: Ability to work in a high-paced environment under pressure.

Organization: Maintaining an tidy and organized lobby area.

Education/Experience: High school diploma or equivalent with previous customer service or administrative experience preferred.

Required Skills:

Mail:- Sales Executive drives revenue by finding new clients nurturing existing relationships and selling products/services involving lead generation product demos negotiating deals meeting targets and collaborating internally acting as the main link between the company and customers to achieve sales goals. Key Responsibilities: Prospecting & Lead Generation: Identifying potential customers via calls emails networking and research. Client Engagement: Presenting solutions demonstrating products answering questions and building trust. Sales Closure: Negotiating terms preparing quotes processing orders and closing deals. Account Management: Maintaining relationships with existing clients ensuring satisfaction and finding upselling opportunities. Reporting & Admin: Using CRM software tracking sales reporting on performance and managing sales pipelines. Strategy & Growth: Staying updated on market trends competitors and attending industry events. Essential Skills: Strong communication negotiation and interpersonal skills. Understanding of sales processes and market dynamics. Ability to meet targets and work under pressure. Proficiency with CRM software. Problem-solving and customer-focused mindset. Typical Work Environment: Can be office-based (inside sales) field-based (client visits) or hybrid. Involves collaboration with marketing customer service and product teams.

Mail:- Receptionist acts as the primary point of contact providing exceptional customer service by managing guest check-ins/check-outs handling reservations and resolving inquiries. Responsibilities include operating the switchboard processing payments coordinating with housekeeping for room readine...

Mail:-

BambooHR

Key Responsibilities

Guest Services: Welcoming guests warmly providing information about hotel amenities and handling local inquiries.

Check-in/Check-out: Verifying guest identity assigning rooms and issuing keys/cards.

Reservations Management: Booking modifying or cancelling reservations using hotel software.

Financial Transactions: Processing payments handling cash and preparing invoices.

Communication: Answering phones managing emails and coordinating with housekeeping/maintenance.

Problem Solving: Resolving guest complaints promptly to ensure satisfaction.

BambooHR

Required Skills and Qualifications

Customer Service: Strong interpersonal skills and empathy.

Communication: Excellent verbal and written skills including telephone etiquette.

Technical Skills: Proficiency in property management software (PMS) and general computer skills.

Multitasking: Ability to work in a high-paced environment under pressure.

Organization: Maintaining an tidy and organized lobby area.

Education/Experience: High school diploma or equivalent with previous customer service or administrative experience preferred.

Required Skills:

Company Industry

IT Services and IT Consulting

Key Skills

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About Company

Naukripay

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Hotel Receptionist ( Mathura)

Mathura - India

Job Summary

Company Industry

Key Skills

About Company

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