Digital Communications Specialist

Agency

Adult Correction

Division

Secretarys Office

Job Classification Title

Information & Communications Spec II (NS)

Position Number

Grade

NC13

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Digital Communications Specialist is a key member of the team charged with planning creating scheduling and assessing content across social media platforms the agencys public-facing website and its intranet.


The job responsibilities include but are not limited to the following:

- Is responsible for the day-to-day creating coordinating and monitoring of all social media content crafted to successfully educate inform and engage stakeholders about corrections issues and the NCDAC mission.

- Collaborates with staff across divisions to plan create monitor and assess the effectiveness of social media public website and intranet content that highlights varied aspects of NCDACs mission.

- Creates content (i.e. writing blogs creating reels/videos assisting with photography and video production etc.) that enhances social media and public-facing website content.

- Creates and monitors intranet content to enhance agency-wide staff collaboration and project planning.

- Assists content coordinators and agency subject matter experts on best practices for digital delivery of information.

- Assists with promotional materials and communications campaigns to support agency events marketing and recruitment efforts community engagement and public education about corrections and NCDAC mission.

- Assists with crisis communications efforts and may be assigned other duties at the discretion of the Communications Director such as writing and distributing news releases content for collateral materials such as brochures and other tasks.

This position works independently and must effectively collaborate often with communications team members and internal stakeholders.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $48222.00 - $84388.00 Annually

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Management Preferences:

• Excellent verbal and written communication skills; Attention to detail
• Experience creating a variety of digital content for social media and websites
• Understanding of best practices for social media content development
• Familiarity with social media management trend tracking and analytics tools;
• Familiarity with the technology associated with web design and content creation

The Posting Will Close At 11:59 P.M. The Night Before the End Date.

This is a full-time position (40 hours per week) with State Benefits.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website forState Benefits.

Note to Current State Employees:

State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon these factors a pay increase MAY result.

Supplemental Contact Information

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC) please visit us at our website.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted.Applications must be submitted by 11:59 PM on the night before closing date.

• Applicantsmaybe subject to a criminal background check.

• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division click this link for specific certification requirements:Correctional & Probation/Parole Officer Certification.

• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).

• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

  • For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

    Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

    Veterans and National Guard Preference

    • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

    • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

    • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

    ADA Accommodations

    Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment NCDAC will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

    Minimum Education and Experience

    Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

    Bachelors degree in communications public relations public affairs media journalism English or a related field from an appropriately accredited institution and two years of experience in communications public relations or publicity work

    (OR)

    An equivalent combination of education and experience

    EEO Statement

    The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

    Recruiter:

    Anchal Mishra

    Email: