Sr Manager, Identity & Access Management
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Job Description
We are seeking a Senior Manager to lead Identity and Access Management initiatives champion employee development and drive operational efficiency through streamlined service delivery and data-driven decision-making. This role combines strategic leadership with a focus on building high-performing teams and delivering scalable secure IT services aligned with business goals.
Key Responsibilities:
Leadership & Team Development
- Coach and mentor team members fostering a culture of accountability collaboration and innovation.
- Promote cross-training and knowledge sharing to eliminate single points of failure and build resilient teams.
- Encourage participation in professional development stretch assignments and mentorship programs.
Operational Excellence & Process Improvement
- Lead and participate in continuous improvement initiatives to streamline workflows and eliminate inefficiencies.
- Champion the use of automation and AI to reduce manual tasks and improve service consistency.
- Maintain and improve shift handoff processes to support global operations and improve work-life balance.
Service Delivery & Governance
- Oversee the end-to-end delivery of IT services ensuring alignment with SLAs and customer expectations.
- Establish and maintain strong relationships with stakeholders vendors and internal customers through regular engagement and open office hours.
- Support lifecycle management by identifying and retiring legacy systems and dormant digital assets.
Monitoring Performance Indicators
- Define track and report on key performance indicators (KPIs) to measure service health operational efficiency and team productivity.
- Use data to drive proactive decision-making and continuous improvement across IT functions.
Preferred background:
- Bachelors degree in Information Technology Computer Science or related field.
- 8 years of progressive IT experience including 5 years in a leadership role.
- Proven track record in process improvement service delivery and KPI-driven performance management.
- Working knowledge of IAM technologies and common processes (User directories account lifecycle single sign-on mergers/acquisitions security methods change management communications etc.)
- Strong interest in staying up to date with IAM trends industry standards and emerging technologies.
- Excellent communication stakeholder management and strategic planning skills.
- Outstanding customer service skills with a consistent track record to handle fast-paced situations calmly.
- Strong understanding of ITIL Lean or Six Sigma methodologies.
Required Experience:
Manager
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
