Business Development Representative (BDR) Service Dept
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Job Location:
Shallotte, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Capital Chevrolet of Shallotte is looking for a proactive customer-first BDC Service Representative to join our growing service department! This role is a key connection point between our customers and our service departmentshelping ensure every interaction is smooth professional and positive. If you enjoy helping people staying organized and being part of a fast-paced team environment this could be the perfect fit.
What Youll Be Doing
Responding promptly to inbound service inquiries via phone email text and online platforms
Gathering customer information and understanding service needs or concerns
Scheduling service appointments based on customer availability and service department capacity
Coordinating closely with service advisors and technicians to maximize efficiency
Confirming and reminding customers of upcoming service appointments
Following established BDC processes and best practices
Delivering a consistently positive and professional customer experience
Supporting additional duties as assigned
What Were Looking For
Customer service experience (automotive or BDC experience is a plus but not required)
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Problem-solving mindset with a focus on customer satisfaction
Comfort using CRM systems and service-related software
Ability to multitask and thrive in a fast-paced environment
High level of integrity professionalism and accountability
Ability to pass pre-employment background screening
What We Offer
Competitive pay
Health insurance
Paid time off (PTO)
401(k) with company participation
Career growth opportunities within a large family-owned organization
Why CAPITAL
WE ARE CAPITAL. With 20 automotive and powersports franchises and more than 1500 employees CAPITAL is more than a companyits a community. As a family-owned organization we blend a strong tradition of excellence with a forward-thinking people-first culture. We proudly support military personnel and veterans and are committed to your professional growth development and long-term success.
Ready to accelerate your career Join the Capital Automotive Group family and help us deliver exceptional experiencesevery customer every visit.
CAPITAL Automotive Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race color religion sex national origin age disability veteran status or any other protected status. We value and respect the unique contributions of every team member.
Required Experience:
IC
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Cold Calling
- Outbound Sales
- Account Management
- Salesforce
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
About Company
Automotive Main Line Service Technician$5,000 SIGN-ON BONUS + $5,000 RELOCATION ASSISTANCE!Are you an experienced Automotive Main Line Service Technician lo...
