Research and Innovation Operations Manager

Background

The American Chemical Society (ACS) is a non-profit organization founded in 1876 and chartered by the U.S. Congress. ACS is committed to improving all lives through the transforming power of chemistry. Our mission is to advance scientific knowledge empower a global community and champion scientific integrity. Our vision is a world built on science.

There are two major operating locations with approximately 1850 addition the ACS has a representative foreign office in China and several field representatives throughout Europe and Asia who promote the use of ACS programs products and services. A dozen field offices in the United States and abroad also serve as news gathering centers for Chemical & Engineering News the monthly ACS magazine. Global operations are managed through ACSI Ltd. The Societys annual operating revenue is approximately $800M.

The Societys membership is composed of individuals of widely diversified interests and objectives ranging from undergraduate students in the chemical sciences to the highly experienced chemical professionals in industry academia government and elsewhere. The Society has over 180 local sections and over thirty technical divisions as well as student chapters and international chapters.

Position Summary

Under the Societys Business Strategy and Operations (BSO) unit the Research and Innovation (R&I) department serves as stewards of the Societys research and innovation efforts across functional areas such as Membership Education and Career Development Science Research & Sustainability and Meetings & Expositions among others. The R&I department advises on defining what we want to learn or solve; gathers relevant data from internal systems new research or external sources; and uses qualitative and quantitative data analysis to generate insights that drive and validate decisions and identify trends. The department also leads the Society Units innovation governance strategy and implementation.

Reporting to the R&I Director the R&I Operations Manager will support research and innovation management and initiatives. This role will ensure smooth operations across research activities knowledge management and communications. The Operations Manager will manage access to platforms assist with recruitment for surveys and interviews provide editorial support and lead efforts to centralize and share insights through the upcoming Insights Hub. By fostering collaboration and reducing silos this position will help improve organizational decision-making. The Operations Manager will also work closely with the R&I Director to design and manage department strategy work plans and stakeholder engagement.

Key Responsibilities

• Oversee and maintain user access to research and innovation platforms ensuring compliance and smooth functionality.
• Coordinate recruitment efforts for surveys interviews and other research activities including outreach and scheduling.
• Provide editorial review and quality assurance for research outputs reports and communications materials.
• Design and manage the Insights Hub to centralize research findings ensuring accessibility and reducing information silos.
• Develop and implement communication plans to share research insights across the organization.
• Collaborate with the R&I Director to design monitor and update department strategies and work plans and organize department meetings to ensure timely follow-up on action items.
• Maintain communication with internal and external stakeholders ensuring alignment and timely updates on research initiatives.
• Track progress on initiatives prepare status reports and maintain accurate documentation for decision-making and accountability.
• Identify and implement operational efficiencies to enhance R&I workflows.

This role is based in our Washington D.C. office. A reasonable rate of compensation for this position is between $84000-$105000 per year.

ACS currently provides the following benefits for this position: paid vacation leave paid sick leave paid holidays health insurance flexible spending account or health care savings account dental insurance life insurance vision insurance retirement benefits short- and long-term disability and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills experience and location.

Any actual offer of employment reflecting the total compensation package and benefits will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.

Required Experience:

Manager