Butler Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
In this role you will report to the Director of Rooms and be having the following responsibilities but not limited to:
Recruit train supervise and evaluate the butler team to deliver exceptional personalized service.
Manage staff schedules ensure adequate coverage and handle daily team briefings.
Oversee all aspects of butler service to ensure guests or residents needs are anticipated and fulfilled promptly and discreetly.
Develop and maintain strong guest relationships to provide bespoke services tailored to individual preferences.
Coordinate with housekeeping front office kitchen and other departments to ensure smooth service delivery.
Manage inventory of butler supplies and equipment ensuring all items are well maintained.
Implement ongoing training programs to enhance team skills in etiquette communication and service techniques.
Foster a culture of continuous improvement and professionalism among the butler staff.
Monitor service standards regularly and conduct performance reviews with staff.
Address and resolve any service issues or guest complaints swiftly and effectively.
Maintain records related to staffing training and service incidents.
Prepare reports on service performance and staff productivity for management review.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- General Management
- Facilities Management
- IFRS
- Client Services
- Accident Investigation
- Archicad
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
