Team Lead – Beacon Program (Child & Youth Program)

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profile Job Location:

Edmonton - Canada

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Team Lead Child & Youth Program

Location: Edmonton AB
Type: Full-time Part-time Casual
Expected Hours: 20-37.5 hours per week with a flexible schedule


Company Overview

Gateway Holistic Care Group provides compassionate specialized support for individuals with autism and developmental disabilities. We offer boutique respite homes transitional programs and supported living environments across Alberta Northwest Territories and Nunavut focusing on promoting independence easing caregiver stress and building meaningful community connections.

Mission
To help our service users thrive mentally socially and physically while ensuring a dignified quality of life.

Vision
To deliver person-centered programs that promote healthy living emotional wellness and complete well-being.

Core Values
  • Respect Honoring identity voice and rights
  • Trust Building dependable transparent relationships
  • Security Ensuring physical emotional and psychological safety
  • Integrity Acting with honesty and accountability
  • Cultural Competence Embracing diversity and inclusive care
  • Empathy Responding with compassion and understanding


Job Summary

The Team Lead Child & Youth Program is responsible for overseeing daily operations supervising staff and ensuring the well-being of clients. This role includes direct client care behavioral support and staff mentorship to ensure program quality and compliance with FSCD and CARF standards. The Team Lead collaborates with the Program Supervisor and Operations Team to deliver structured client-centered services.
This position requires flexibility including availability for evenings weekends and on-call support as needed.


Key Responsibilities

Client Support & Supervision
  • Provide direct hands-on care to children and youth in the program.
  • Implement structured routines to support emotional regulation and skill-building.
  • Assist with personal care toileting meal preparation and medication administration.
  • Facilitate recreational activities social skills development and community outings.
  • Ensure positive behavior support strategies are followed consistently.
Team Leadership & Training
  • Supervise and mentor Child & Youth Support Workers.
  • Provide coaching feedback and hands-on training to staff.
  • Ensure staff follow individualized care plans de-escalation protocols and reporting guidelines.
  • Conduct staff check-ins shift handovers and performance reviews.
Program & Facility Management
  • Oversee daily program operations to ensure smooth delivery of services.
  • Maintain a safe clean and structured environment for children and youth.
  • Support transportation coordination for school attendance and community engagement.
  • Ensure program schedules and activity calendars are followed.
  • Identify areas for program improvement and collaborate with management to implement solutions.
Crisis Management & Emergency Response
  • Serve as the first point of contact for behavioral escalations or crisis situations.
  • Implement de-escalation techniques and support children through emotional regulation.
  • Follow incident reporting procedures and ensure documentation is completed.
  • Communicate with families caseworkers and external agencies when necessary.
Compliance & Documentation
  • Maintain accurate client progress notes medication logs and incident reports.
  • Ensure compliance with CARF accreditation standards and FSCD funding requirements.
  • Support quality assurance processes to ensure program effectiveness.

Qualifications & Skills

Education: Diploma or degree in child & youth care psychology social work or a related field (preferred).
Experience: Minimum 2 years in a leadership or direct-care role working with children/youth with disabilities.
Certifications:
  • First Aid/CPR (required or willing to obtain).
  • Non-Violent Crisis Intervention (preferred).
  • Valid Class 5 drivers license and ability to transport clients (preferred).
Skills:
  • Strong leadership communication and problem-solving abilities.
  • Ability to balance direct client care with staff supervision.
  • Experience with FSCD services trauma-informed care and behavior intervention techniques.
  • Flexible adaptable and calm under pressure in crisis situations.

Schedule & Compensation

  • Work Schedule: Flexible hours including evenings weekends and on-call rotations.
  • Location: Project Hope - Child & Youth Program (Edmonton AB).
  • Compensation: Competitive salary based on experience with growth opportunities.

Why Join Us

  • Be part of a client-centered inclusive organization.
  • Gain leadership experience in a structured supportive program.
  • Work in a team environment with professional development opportunities.
  • Help empower children and youth with autism and developmental disabilities.

How to Apply: Send your resume and cover letter to .
Team Lead Child & Youth ProgramLocation: Edmonton ABType: Full-time Part-time CasualExpected Hours: 20-37.5 hours per week with a flexible scheduleCompany OverviewGateway Holistic Care Group provides compassionate specialized support for individuals with autism and developmental disabilities. We of...
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