Program Manager Senior

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Assignment: RQ00182 - Program Manager - Senior

Requisition: RQ00182

Job Title: Program Manager - Senior

Client: Metrolinx

Start Date:

End Date:

Department: Solution Delivery

Office Location: 277 Front St W Toronto

Business Days: 132.00

Dont need to be technical themselves but should be able to liaise with IT

Location: Up to 5 days onsite (subject to HMs discretion)

Public Sector Experience: Nice to Have

Must Haves:

8 years experience Develop multi-year program roadmaps
8 years experience Oversee end-to-end planning execution monitoring and closure of program components.
8 years experience Establish program governance including decision-making forums reporting structures and performance metrics.

Description

Position Overview

The Senior Program Manager (IT) is responsible for leading large scale complex multi-year technology programs that span business areas delivery teams and vendor partners. This role provides strategic oversight governance and end-to-end delivery leadership to ensure programs meet business objectives align with enterprise architecture standards and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams manages risks and financials and ensures solutions are delivered on time within scope and within budget.

Key Responsibilities

Program Leadership & Strategy
- Define program vision scope objectives and success measures in alignment with enterprise and business strategies.
- Develop multi-year program roadmaps integrating business priorities technology strategy budget constraints and resource capacities.
- Provide leadership across multiple concurrent projects ensuring cohesive and coordinated delivery.
Governance & Stakeholder Management
- Establish program governance including decision-making forums reporting structures and performance metrics.
- Lead communication with senior executives business partners and technical leadership to ensure alignment and transparency.
- Manage competing priorities and negotiate acceptable solutions across stakeholder groups.
Program Delivery & Execution
- Oversee end-to-end planning execution monitoring and closure of program components.
- Drive program status reporting including progress risks issues dependencies and budget health.
- Ensure quality assurance practices architectural alignment and adherence to IT policies and standards.
Financial & Resource Management
- Develop and manage multi year program budgets forecasts and investment proposals.
- Allocate and optimize resources across project teams vendor partners and shared services.
- Oversee procurement activities contracts and vendor performance.
Risk & Issue Management
- Identify document and mitigate program risks and issues throughout the delivery lifecycle.
- Lead escalation management cross-team dependency resolution and scope change control.
- Implement best practices focused on proactive risk detection transparent reporting and strong program control frameworks.
Leadership & Team Development
- Provide coaching guidance and direction to project managers business analysts technical leads and delivery teams.
- Foster a culture of collaboration accountability and continuous improvement.
- Champion diversity inclusion psychological safety and high-performance team principles.

Qualifications

Education & Experience
- Bachelors degree in Computer Science Information Technology Business Administration or equivalent experience.
- 8 years of progressive experience in IT project/program management including leadership of large complex multi-stakeholder initiatives.
- Experience in Agile Waterfall and hybrid delivery methodologies.
Technical & Professional Skills
- Strong understanding of enterprise IT systems system integration cloud technologies cybersecurity and solution delivery.
- Advanced skills in program planning financial management risk management and governance.
- Demonstrated ability to manage vendors contracts and third-party delivery partners.
- Exceptional communication negotiation and relationship building skills.
Preferred Certifications
- PMP PgMP or PMI-ACP
- PROSCI Change Management
- ITIL
- Agile/Scrum certifications (e.g. CSM SAFe)
Key Competencies
- Strategic Thinking
- Leadership & Influence
- Stakeholder Engagement
- Decision Making
- Change Leadership
- Problem Solving
- Financial Acumen
- Delivery Excellence

Assignment: RQ00182 - Program Manager - Senior Requisition: RQ00182 Job Title: Program Manager - Senior Client: Metrolinx Start Date: End Date: Department: Solution Delivery Office Location: 277 Front St W Toronto Business Days: 132.00 Dont need to be technical themselves but should be able to liais...