The Manager Dining Services
Manages daily operations of assigned dining services areas ensuring safe efficient and high-quality food service delivery
Leads coaches and develops supervisors leads and frontline staff; oversees hiring training scheduling performance management and employee retention
Establishes daily priorities and directs staffing and workflow to meet operational quality and service expectations
Monitors customer satisfaction data and rounding feedback; implements improvement strategies based on findings
Ensures compliance with all applicable regulatory sanitation food safety and infection prevention standards (including OSHA Joint Commission state and local regulations)
Oversees food supply and equipment inventory; supports budget management expense monitoring and cost-containment initiatives
Maintains accuracy of menu systems production systems and clinical or retail interfaces as applicable
Collaborates with nursing clinical teams facilities vendors and leadership to support service delivery and operational initiatives
Participates in departmental and system-wide projects performance improvement initiatives and policy development
Maintains confidentiality of patient employee and operational information
Education: High School Diploma or GED.
Experience: Minimum of 5 years of experience in food service operations including leadership responsibility in a high-volume environment.
Licensure Certification and/or Registration: none.
Life Support: N/A
Other Minimum Qualifications: Strong leadership organizational financial problem-solving and communication skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office and operational systems. Ability to lead teams resolve operational issues independently and collaborate effectively across departments.
This job description is intended to provide a representative summary of the major responsibilities and qualifications for this position. Incumbents may be asked to perform additional job-related duties as needed.
Recruiter:
TAMIKA RICKMANRecruiter Email:
For more information contact the HR Service Center at 1-.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.
Required Experience:
Manager