Delivery Manager Team Lead

The Delivery Management Team Lead is accountable for the overall health of delivery across the product and engineering function with a particular focus on Jira governance visibility of capacity and the accuracy of delivery data. You will be the Jira administrator for the organisation taking ownership of workflows dashboards and reporting ensuring that Jira provides a single reliable view of progress resource capacity risks and upcoming milestones. You will respond to ad hoc queries from senior stakeholders interpret trends across quarters and make recommendations that support greater efficiency and predictability.

Alongside this you will be responsible for the delivery of several squads supported by a Delivery Manager. You will work closely with product managers product owners and engineering leads to ensure that planned work aligns with capacity and that delivery remains on track. You will lead a small team of Delivery Managers providing guidance support and consistent standards across squads.

This role suits someone who combines strong organisational skills with a practical understanding of delivery data Agile ways of working and cross functional planning.

Key Responsibilities

Jira Ownership and Delivery Visibility

Take full ownership of Jira administration including workflows plans fields and permissions

Maintain and improve Jira dashboards to give clear visibility of delivery health capacity dependencies and risks

Ensure Jira remains accurate current and able to answer key delivery questions for senior stakeholders

Analyse delivery trends across quarters identifying patterns and making recommendations for improvement

Provide clear timely responses to ad hoc queries from the executive committee and senior leadership

Work with product and engineering to ensure that planned work matches available capacity

Overall Delivery Health

Maintain a high level view of progress across all squads supported by Delivery Managers

Ensure risks blockers and slippages are identified early and escalated appropriately

Oversee delivery processes and promote consistency across squads

Use delivery metrics to assess efficiency and suggest improvements

Support squads to ensure time is logged accurately

Squad Oversight and Collaboration

Take responsibility for delivery across several squads with day to day support from a Delivery Manager

Work closely with the product and engineering leads to keep priorities aligned

Maintain visibility of dependencies upcoming milestones and cross team impacts

Support clear communication between squads and stakeholders

Leadership and Team Development

Provide guidance and support to Delivery Managers encouraging a collaborative and high performing culture

Hold regular one to ones development conversations and check ins

Contribute to recruitment onboarding and workforce planning

Encourage knowledge sharing consistency and continuous improvement across the delivery function

Skills and Attributes

Essential

Extensive experience working with Jira at an administrative level

Strong understanding of delivery metrics capacity planning and Agile processes

Proven ability to interpret delivery data and identify trends

Clear communication skills for senior stakeholders including non-technical audiences

Ability to oversee several workstreams and maintain overall delivery visibility

Experience leading or guiding a delivery or project function

Collaborative approach with experience working with product and engineering teams

Desirable

Familiarity with UK educational or regulatory bodies

Experience using data visualisation tools

Background in software or technology delivery

What You Will Gain

The opportunity to shape delivery visibility and Jira practices across a growing organisation

A central role in maintaining delivery health and supporting long term improvements

Experience leading a delivery team and influencing cross functional planning

A collaborative environment that values clarity transparency and continuous learning