Desktop Application Packaging Transition Manager

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Desktop Application Packaging Transition Manager

Role Summary

The Desktop Application Packaging Transition Manager is responsible for planning executing and governing the transition of desktop application packaging services from an incumbent vendor or internal team to a new delivery organization.
The role ensures knowledge transfer service continuity quality assurance and risk mitigation while establishing a standardized scalable and automated packaging factory.

This is a hands-on leadership role requiring strong technical depth transition governance and stakeholder management skills.

Key Objectives

Execute end-to-end transition of application packaging services with zero or minimal business disruption
Establish standard operating procedures (SOPs) tooling and quality benchmarks
Ensure knowledge capture and long-term operational stability
Enable a future-ready packaging model aligned with automation and modern endpoint platforms

Key Responsibilities

1. Transition Planning & Governance

Own the transition strategy roadmap and execution plan
Define transition phases: discovery knowledge transfer shadow support takeover and steady state
Establish RACI transition KPIs and acceptance criteria
Manage transition risks dependencies and escalations
Ensure compliance with contractual SLAs and OLAs during transition

2. Application Discovery & Assessment

Lead application portfolio discovery (typicallyapps)
Assess:
- Packaging formats (MSI EXE MSIX App-V)
- Application dependencies and conflicts
- OS compatibility (Windows 10/11 VDI)
- Packaging complexity and criticality
Categorize apps into standard complex and high-risk buckets

3. Knowledge Transition & Documentation

Drive structured knowledge transfer from incumbent teams
Create and validate:
- Packaging runbooks
- Packaging standards and naming conventions
- Dependency matrices
- Troubleshooting guides
Ensure knowledge is captured validated and signed off

4. Packaging Factory Setup

Establish a standardized application packaging factory including:
- Packaging tools (AdminStudio Advanced Installer MSIX tooling)
- PowerShell automation frameworks
- CI/CD-style packaging workflows (where applicable)
Define:
- Packaging SLAs
- Quality gates
- Test and validation checklists

5. Tooling & Platform Alignment

Align packaging services with endpoint platforms:
- Intune / MECM (SCCM)
- VDI platforms (Citrix / AVD / VMware)
Ensure integration with:
- ServiceNow (intake CMDB change)
- Security tooling (Defender AppLocker WDAC)
Drive adoption of modern packaging formats (MSIX where feasible)

6. Service Stabilization & Handover

Manage shadow and parallel run phases
Validate operational readiness before full takeover
Ensure smooth transition into BAU operations
Provide executive-ready transition completion reports

7. Stakeholder & Vendor Management

Act as the single point of contact for transition activities
Collaborate with:
- End-user computing teams
- Security and IAM teams
- Infrastructure and VDI teams
- Application owners and business stakeholders
Manage incumbent vendor interactions and exit activities

Key Skills & Competencies

Technical Skills

Desktop application packaging (MSI EXE MSIX App-V)
Windows OS architecture (Windows 10/11)
Endpoint management tools (Intune SCCM/MECM)
PowerShell scripting for packaging and automation
VDI application delivery concepts
Application security and compatibility remediation

Transition & Program Skills

Large-scale service transition management
ITIL-based transition governance
Risk and issue management
KPI definition and reporting
Documentation and knowledge management

Behavioral & Leadership Skills

Strong stakeholder communication
Decision-making under ambiguity
Ability to bridge technical and business teams
Structured methodical and outcome-driven mindset

Desktop Application Packaging Transition Manager Role Summary The Desktop Application Packaging Transition Manager is responsible for planning executing and governing the transition of desktop application packaging services from an incumbent vendor or internal team to a new delivery organization. ...