NorthStar Memorial Group is seeking a Funeral Director to join our team at Chapel of the Chimes Hayward. United by a common desire to serve Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here we celebrate the above-and-beyond ethos of our team encouraging meticulous planning individual creativity and collaboration in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Client Support & Arrangements
- Meet with families to discuss funeral service options and gather necessary information.
- Guide families through the arrangement process with empathy and professionalism.
- Coordinate service details including location time clergy music custom options etc.
Documentation & Compliance
- Gather and prepare legal documents.
- Ensure compliance with state and federal regulations.
- Maintain accurate records of all arrangements and communications.
- Adhere to all professional municipal state and federal licensing regulations and rules applicable to the funeral service profession
- Ensure that all federal state and local regulations related to the funeral industry are followed
Scheduling & Coordination
- Liaise with cemeteries crematories florists and other vendors.
- Schedule transportation for the deceased.
- Coordinate with all support staff including crematory operators embalmers and administrative staff to ensure timely preparation.
Service Preparation
- Arrange for viewing visitation and funeral services.
- Ensure the venue is properly set up (seating dcor AV equipment).
- Prepare printed materials such as programs prayer cards and guest books.
Family Care & Follow-Up
- Follow up with families post-service to ensure satisfaction and offer continued support.
- Handle special requests with sensitivity (e.g. cultural or religious customs).
Administrative Duties
- Answer phones respond to emails and manage appointment scheduling in a timely manner.
- Process payments and insurance claims.
- Effectively use Microsoft-based applications (e.g. Outlook Word Excel Teams) for communication documentation and scheduling.
- Maintain accurate and organized digital and physical records of all arrangements.
Team Collaboration
- Work closely with fellow funeral arrangers directors managers and support staff.
- Participate in staff meetings and training sessions.
- Assist with community outreach or memorial events when needed.
Qualifications
- A caring heart and a passion for helping the community in need
- Licensed Funeral Director in California or possess the ability to reciprocate.
- Strong organizational skills
- Have excellent communication skills integrity and an innate passion for serving others.
Compensation
- $32.00 / hour
- Opportunity for monthly bonuses
Benefits
- Medical Dental and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
Required Experience:
Director
NorthStar Memorial Group is seeking a Funeral Director to join our team at Chapel of the Chimes Hayward. United by a common desire to serve Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here we celebrate the above-and-beyond ethos of our team encou...
NorthStar Memorial Group is seeking a Funeral Director to join our team at Chapel of the Chimes Hayward. United by a common desire to serve Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here we celebrate the above-and-beyond ethos of our team encouraging meticulous planning individual creativity and collaboration in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Client Support & Arrangements
- Meet with families to discuss funeral service options and gather necessary information.
- Guide families through the arrangement process with empathy and professionalism.
- Coordinate service details including location time clergy music custom options etc.
Documentation & Compliance
- Gather and prepare legal documents.
- Ensure compliance with state and federal regulations.
- Maintain accurate records of all arrangements and communications.
- Adhere to all professional municipal state and federal licensing regulations and rules applicable to the funeral service profession
- Ensure that all federal state and local regulations related to the funeral industry are followed
Scheduling & Coordination
- Liaise with cemeteries crematories florists and other vendors.
- Schedule transportation for the deceased.
- Coordinate with all support staff including crematory operators embalmers and administrative staff to ensure timely preparation.
Service Preparation
- Arrange for viewing visitation and funeral services.
- Ensure the venue is properly set up (seating dcor AV equipment).
- Prepare printed materials such as programs prayer cards and guest books.
Family Care & Follow-Up
- Follow up with families post-service to ensure satisfaction and offer continued support.
- Handle special requests with sensitivity (e.g. cultural or religious customs).
Administrative Duties
- Answer phones respond to emails and manage appointment scheduling in a timely manner.
- Process payments and insurance claims.
- Effectively use Microsoft-based applications (e.g. Outlook Word Excel Teams) for communication documentation and scheduling.
- Maintain accurate and organized digital and physical records of all arrangements.
Team Collaboration
- Work closely with fellow funeral arrangers directors managers and support staff.
- Participate in staff meetings and training sessions.
- Assist with community outreach or memorial events when needed.
Qualifications
- A caring heart and a passion for helping the community in need
- Licensed Funeral Director in California or possess the ability to reciprocate.
- Strong organizational skills
- Have excellent communication skills integrity and an innate passion for serving others.
Compensation
- $32.00 / hour
- Opportunity for monthly bonuses
Benefits
- Medical Dental and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
Required Experience:
Director
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