Community Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a people-focused Community Manager to build engage and nurture online and offline communities while strengthening brand relationships and loyalty.
Key Responsibilities:
- Manage and engage with online communities across social platforms forums and groups
- Respond to comments messages and community queries in a timely manner
- Foster positive conversations and moderate discussions to maintain community guidelines
- Plan and execute community engagement initiatives campaigns and events
- Collaborate with marketing and support teams to align messaging and responses
- Track community feedback sentiment and engagement metrics
- Act as the voice of the community and share insights with internal teams
Requirements
- Bachelors degree in Marketing Communications or a related field
- 25 years of experience in community management social engagement or customer interaction roles
- Strong communication and interpersonal skills
- Experience managing online platforms and engagement tools
- Ability to handle conflict feedback and sensitive conversations professionally
- Strong organizational and relationship-building skills
Benefits
- Competitive salary package
- Performance-based incentives
- Learning and professional development opportunities
- Career growth and advancement
Required Skills:
Key Responsibilities: Manage and engage with online communities across social platforms forums and groups Respond to comments messages and community queries in a timely manner Foster positive conversations and moderate discussions to maintain community guidelines Plan and execute community engagement initiatives campaigns and events Collaborate with marketing and support teams to align messaging and responses Track community feedback sentiment and engagement metrics Act as the voice of the community and share insights with internal teams Requirements Bachelors degree in Marketing Communications or a related field 25 years of experience in community management social engagement or customer interaction roles Strong communication and interpersonal skills Experience managing online platforms and engagement tools Ability to handle conflict feedback and sensitive conversations professionally Strong organizational and relationship-building skills
Company Industry
IT Services and IT Consulting
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
