Job Location: Toronto
Required Skills: Visio
Process and ManagementLean Six Sigma (LSS)
Experiences: 8 to 10 years
Job Description:
Key Responsibilities Process Analysis and Improvement Evaluating end-2-end current state processes identifying bottlenecks finding automation improvement opportunities and developing solutions to optimize efficiency and reduce costs.
Process Design and Implementation Capturing business requirements creating new process workflows developing process documentation (process maps and standard operating procedures) and ensuring smooth implementation with appropriate monitoring in the control phase.
Data Analysis and Measurement Collecting and analyzing data to track process capability and performance identify areas for improvement impact analysis and measure the effectiveness of implemented changes.
Collaboration and Communication Collaborating with various teams (e.g. business units Product Owners IT automation) to gather requirements identifies issues and problems and recommends approaches to address them. communicate process changes and ensure alignment with overall business objectives.
Project Management Leading or contributing to process improvement projects managing timelines and stakeholder communication.
Risk Assessment and Mitigation Identifying potential risks associated with process changes and implementing strategies to mitigate those risks.
Continuous Improvement Fostering a culture of continuous improvement by staying up to date on best practices and industry trends.
Required Skills and Qualifications
Education A bachelors degree in engineering or business.
Experience Relevant experience in process improvement and product application life cycle development is necessary Nice to have LSS Black Belt Green Belt or Lean Certification Knowledge of Process Improvement Methodologies Familiarity with AGILE Lean Six Sigma and DMAIC.
Technical Skills Proficiency in process mapping and mining software (e.g. ARIS Visio etc.) data analysis tools (e.g. SPC Minitab Excel) Problem-Solving Analytical Skills Ability to analyze complex processes identify root causes and develop effective solutions.
Communication Skills Strong written verbal presentation and facilitation skills to effectively discuss strategic tactical information to diverse stakeholders including executives. Collaboration and Teamwork Ability to work effectively in cross-functional teams and build consensus. Project Management Skills to manage projects set timelines allocate resources and mitigate risks. Diligence Meticulous approach to ensure accuracy in process documentation and monitoring.
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.