SS-Technical Service Sales Rep VII

INTRODUCTION:

PPG Refinish Collision Coatings is looking for a high-performing TECHNICAL ACCOUNT MANAGER The ideal candidate will have existing experience in the Refinish Collision Industry.

RESPONSIBILITIES:

Actively contribute to the business to help reach organizational goals.

Execute segment strategy in collaboration with segment managers.

Focused on share of wallet gain and digital adoption

Relationship and account Manager for existing customers

Provides first line technical support- Top Technical Ambassador of the brand

Manages the business for the region against a sales target and ensures delivery against essential business cases

Proposes and deploys business solution (workshop audit ratio analysis and implements tailored training plans

Organizes and plans demonstrations for all Distributors and MBRs

Keep existing clients up to date with latest sales tools and commercial proposals

Developing and maintaining strong relationships with key clients.

Excellent interpersonal customer service and communication skills.

Conducts competitive intelligence at all Distributor and MBRs and reports finding to the necessary stakeholders

Participates where necessary in all business reviews with the NBM and National Sales Manager

High level of understanding of the Refinish Collision Industry

REQUIREMENT:

Minimum of 5 years experience in a technical support and customer service environment

A proven track record of delivering growth results and meeting financial objectives.

Qualified spray painter certification

Professional and positive approach self-motivated team player dynamic creative and ability to work on own initiative. Ability to resolve customer conflict

Thorough and follow through approach

Demonstrates strong verbal and written communication skills including the ability to clearly present recommendations and ideas to summarize complex issues.

Strong professionalism and work ethic exhibiting a clear compliance culture.

Organizational skills and attention to detail.

Ability to travel domestically and internationally as needed.

Good level of Microsoft and general computer use.

Sales negotiation skills and upselling of product lines essential

Technically sound in all aspects of MBR and distributor supply chain- Vehicle inspections able to work the necessary implements and tools provided to achieve OEM Audit Requirements

To meet necessary KPI in terms of computer skills and strategy costing methods in Collision based programmes @ distributor and end user level

JOB DIMENSION:

Externally dealing with high level managers at various stakeholders in the Collision Coatings market.

Based in KZN

Travelling locally and internationally as required

PRIME SUCCESS FACTORS

A focus on results engagement and collaboration within a Team of Teams. The ability to effect change the ability to build trust and respect and the ability to act with medium and short-term perspective.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.