We are seeking a motivated and professional Customer Support Assistant to join our this role you will be the first point of contact for our clients ensuring their inquiries are handled promptly accurately and with exceptional service. Your role will contribute directly to maintaining and strengthening our client relationships.
Responsibilities
Respond promptly and professionally to client inquiries via email phone or chat.
Assist clients with questions about products services and orders.
Document and track customer interactions to ensure accurate records.
Collaborate with internal teams to resolve client issues efficiently.
Maintain a high level of professionalism and quality in all client interactions.
Qualifications :
Strong communication and interpersonal skills.
Ability to multitask and handle inquiries efficiently.
Excellent problem-solving and organizational abilities.
Proactive attitude with a focus on providing outstanding customer service.
Professional demeanor and ability to work in a team-oriented environment.
Additional Information :
Competitive salary: $47000 - $51000 per year.
Opportunities for professional growth and advancement within the company.
Supportive and collaborative work environment.
Development of key skills in customer relations communication and problem-solving.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more