Manager Program Communications and Engagement

Division:Digital

Reference number:12807

Engagement type:Fixed Term Contract

This is a 2-year Fixed Term Contract (FTC) position based in Syd /Mel / Brisbane.

AEMO at the Heart of Energy

AEMO is Australias independent energy system and market operator and system planner. AEMOs purpose is to ensure safe reliable and affordable energy today and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this.

We have the once-in-a-lifetime opportunity to co-design the future of our energy systems and our core values revolve around character commitment and connection.

Join us as we contribute to this significant transition in the energy sector!

About the Team & the Position

AEMO is embarking on a technology uplift program designed to modernise systems enhance operational efficiency and shape the future of the energy landscape. This large-scale transformation will impact our organisation and the broader industry. To guide our people and stakeholders through this change we are seeking a seasoned and strategic Program Communications & Engagement Manager. You will be the architect of the programs narrative responsible for ensuring clear consistent and compelling communication that inspires confidence drives adoption and maintains alignment across the entire organisation.

The Program Communications & Engagement Manager is a senior strategic role responsible for developing and executing the overarching communications and engagement strategy for our technology portfolio. You will serve as a trusted advisor to the Program Director and the leadership team crafting executive-level messaging and managing all program-wide communications channels. Working in a dynamic and secure environment you will collaborate extensively with internal communications government relations and stakeholder teams to ensure a cohesive and aligned narrative that supports the programs strategic objectives.

Position Responsibilities

• Strategic Communications Leadership: Develop own and execute a comprehensive multi-channel communications and engagement strategy that addresses the needs of diverse audiences from the executive team to frontline staff.
• Executive Communications: Serve as the primary communications advisor and support for the Program Director and leadership team. This includes crafting key messages talking points presentations briefing documents and strategic messaging for executive forums and all-hands meetings.
• Stakeholder Collaboration & Alignment: Act as the central liaison between the program and corporate functions including Internal Communications Government Relations and External Stakeholder teams. Ensure program messaging is seamlessly integrated with broader organisational and regulatory narratives.
• Digital Engagement & Channel Management: Take ownership of the programs internal digital presence. This includes managing and curating content for the programs intranet site (SharePoint) and driving engagement through platforms like Microsoft Viva Engage or similar tools.
• Feedback & Measurement: Design and implement mechanisms to gauge employee sentiment and measure communication effectiveness such as program-wide pulse surveys. Analyse results to provide actionable insights to leadership and continuously refine communication strategies.
• Information Security & Compliance: Ensure all program communications both internal and external adhere to strict information security protocols. You will be responsible for handling sensitive and commercial-in-confidence material with the utmost discretion and integrity

Position Requirements

Skills & Experience:

• Strong experience in a senior strategic communications or corporate affairs role preferably within a large complex organisation.
• Proven experience leading communications for major business transformation or technology implementation programs.
• Demonstrated experience developing and delivering communications within a secure confidential environment is essential.
• Extensive experience in advising and directly supporting senior executives with a portfolio showcasing high-quality executive communications.
• Hands-on experience managing digital communication channels including corporate intranets (SharePoint) and enterprise social networks.

Must be an Australian citizen with the ability to attain and maintain an appropriate level of national security clearance.

Education/ professional Certifications:

• A Bachelors degree in Communications Public Relations Journalism Marketing or a related field

In return some of our benefitsto you

• Flexible working: work from home part time job share hybrid options and additional leave options
• Professional development via projects industry networks job rotation study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program discounted health insurance gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process

At AEMO we are committed to creating a diverse and inclusive workforce. We welcome people of all backgrounds including people with disabilities and neurodivergence and those who identify as Aboriginal and/or Torres Strait Islander.

If you have any accessibility requirements to support you during the application or interview process simply let us know by emailing us at