Digital Business Analyst 14 month FTC
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This role partners with TALs Group Life stakeholders to support business initiatives by designing practical customer-centred digital and business solutions. It oversees system enhancements provides day-to-day operational support and ensures clear documentation of new and evolving processes and technologies to enable seamless delivery and continuous improvement.
In This Role You Will
Review and analyse existing business processes to identify opportunities for improvement that enhance customer experience streamline delivery reduce costs and eliminate inefficiencies.
Partner with business stakeholders to capture requirements and translate them into well-defined user stories working closely with engineering teams to deliver intuitive end-to-end user experiences.
Develop clear written and visual documentation that communicates both technical and non-technical aspects of the product supporting rapid knowledge transfer and consistent adoption across partner environments.
Act as a subject matter expert and key point of contact for client enquiries issues and change requests providing timely and informed support.
Support pre-sales and account management activities by presenting and demonstrating the teams digital solutions to internal and external stakeholders
Coordinate and deliver digital initiatives ensuring they meet agreed timelines and business requirements.
Design refine and execute test cases to support thorough User Acceptance Testing and ensure solutions meet quality standards.
NOTE: This role is a Fixed Term Contract until 31st March 2027 with potential to be extended.
Qualifications :
Proven experience in digital business analysis with a focus on creating exceptional customer experiences.
Strong background in Agile delivery and hands-on expertise with modern digital frameworks including Scrum Kanban Lean process mapping and user acceptance testing.
Excellent communication and interpersonal skills capable of building and maintaining collaborative relationships with both internal teams and external stakeholders.
Relevant professional qualifications such as CSPO ASPO CSM A-SCM or certifications in Business Analysis or Project Management are desirable.
Proven ability to implement and integrate new ideas and approaches into existing processes with a strong capacity to adapt to change.
Skilled at recognising business commercial and technical risks and implementing effective mitigation strategies.
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
