Business & Risk Manager, Customer & Brand
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Chief Customer & Brand Officer this role shapes how Customer & Brand delivers with confidence clarity and strong governance. It partners closely with the leadership team to set strategy lead annual planning enable executive and board reporting and manage budgets while driving priority initiatives across the business. The role also ensures seamless collaboration with TALs Global Innovation consultant and parent company Daiichi Life and leads Line 1 Risk Management for Customer & Brand supporting Financial Accountability Regime obligations and embedding riskaware decisionmaking.
You will:
- Strategy governance and delivery: Partner with the CCBO and Customer & Brand leadership to shape strategy embed robust governance and ensure disciplined execution aligned to TALs enterprise priorities.
- Leadership operating rhythm: Design and run the Customer & Brand operating cadence enabling effective decisionmaking clear communication and coordinated delivery.
- Executive board and financial oversight: Lead executive and board reporting and oversee budget planning and performance in partnership with Finance and the leadership team.
- Line 1 risk leadership: Own Customer & Brands Line 1 risk framework including FAR accountability controls assurance incident management and a strong risk culture.
- Innovation and global partnership: Coordinate innovation governance and TALs engagement with Daiichi Life enabling participation in global initiatives that support strategic growth.
Qualifications :
- Strategic and commercial leader with 7 years experience in business management strategy or planning roles ideally within financial services or insurance.
- Strong risk and regulatory capability with proven experience across risk management compliance and frameworks including CPS230 and FAR.
- Influential stakeholder partner able to engage challenge and influence senior leaders through clear confident communication.
- Exceptional communicator with demonstrated experience preparing executive and board papers and highquality presentations.
- Deliveryfocused people leader with strong financial acumen project coordination skills and the ability to lead teams and complex initiatives simultaneously
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Digital Marketing
- Marketing
- Management Experience
- Profit & Loss
- Analysis Skills
- Microsoft Powerpoint
- Market Research
- Project Management
- Product Management
- P&L Management
- Product Development
- Branding
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
