Major Job Functions:
People Leadership demonstrate clear and effective leadership to all employees within the branch; through performance management coaching and mentoring training & individual professional development and other training opportunities. (30%)
Provide quality timely feedback to individuals through formal and informal conversations to support the performance management process
Share Employee Opinion Survey (EES) results solicit feedback develop and post an action plan on the Action Planning website.
Facilitate team meetings to support collaboration between departments.
Works with sales representatives in the field to develop maximum selling effort at optimum cost.
Constantly appraises pricing distribution and competitive action and policies. Suggests changes to improve branch sales volume and profit.
Results and Financial Management Accountable for rental operations planning and monitoring controls including managing and reporting of branch financial results and facilities requirements. (40%)
Responsible for reviewing the monthly metrics related to People Quality Velocity P&L with branch employees
Assist in creating annual budget monthly reporting & forecasting
Collaborate with sales and marketing management teams to identify and create customer opportunities & solutions
Meet or exceed gross margin for AOP
Safety Leadership lead demonstrate and champion a healthy and safe work environment and culture for all branch employees contractors and customers. (30%)
Demonstrate awareness and a commitment to factors that influence personal safety and the safety of others.
Ensure full compliance on safety practices procedures & policies training & audits
Develop and implement strategies that align with TRIF and LTI targets
Accountability:
Accountable for providing a safe work environment and delivering safety leadership at all levels within the branch ensuring implementation of safety initiatives and compliance with programs and policies to achieve world-class workplace safety
Accountable for talent management for all employees within the branch including recruitment development and retention strategies
Represent the company in a professional and ethical manner while maintaining confidentiality and fostering effective relationships with internal and external stakeholders
Responsible for effective human resources management and creating a positive work environment that supports achievement of business goals and objectives
Drive continuous improvement in operational performance focusing on velocity productivity and agility
Ensure an exceptional customer experience through proactive engagement and service excellence
Achieve invoicing efficiency KPIs and maintain accuracy in billing processes
Deliver financial performance targets including revenue profitability and SG&A budgeting
Develop and implement training and development plans for direct reports to support growth and capability building
Ensure adherence to company policies procedures and the Code of Conduct in all branch activities
Education & Experience
Minimum 35 years of experience in a leadership role with proven ability to manage branch operations and interpret financial statements
Industry experience in Rentals is preferred
Strong interpersonal written and verbal communication skills including excellent presentation abilities
Demonstrated strategic business planning and forecasting skills with solid business acumen and understanding of financial fundamentals
Leadership for Safety Excellence training and commitment to fostering a safe work environment
Advanced analytical problem-solving and decision-making skills with the ability to address complex issues and challenges
Strong coaching mentoring and team leadership skills to build a high-performing collaborative culture
Customer service orientation with the ability to enhance client relationships and deliver exceptional experiences
Skilled in negotiation consulting and relationship management to drive business success
Effective time management and prioritization skills to meet deadlines and achieve operational goals
Knowledge of Rental products services parts warranty and service systems and processes
Thorough understanding of union environments and collective agreements
Ability to adapt to changing business needs while maintaining focus on key performance indicators
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more