Account Specialist
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Summary
Serves as team lead and is responsible for coordinating area processes/tasks to include the following: distribution of work logging access database processing group changes responding to inquiries training new employees preparing reports/books/contracts.
Description
Logistics: This is a full-time position (40 hours per week) Monday through Friday from 8:30 AM to 5:00 PM based at 4101 Percival Road location in Columbia SC. After completing the initial training (which may last up to 90 days) the role will be remote.
What You Will Do:
Coordinates and ensures prompt processing of enrollment of new groups renewals changes and cancellations of assigned groups under private business.
Trains and motivates new employees. Assigns work and monitors work/workload of staff. Serves as team lead and expert on account administration.
Coordinates with marketing underwriting claims benefit files and other areas to ensure relevant/appropriate group structure/status/benefits/billing.
Prepares/issues contracts and benefit books. Drafts custom language as requested and coordinates with printing and graphics for finished products.
Prepares and issues standard and custom id cards. Coordinates with marketing and data control to design custom cards.
Responds to all inquiries and advises/resolves group and/or member problems.
Prepares/maintains accurate group files. Coordinates/ensures prompt accurate processing of the billing/payment processes. Prepares/submits area reports for management.
To Qualify for This Position You Will Need:
Required Education: Associates Degree
Required Work Experience: Two (2) years job related work experience.
Required Skills and Abilities: Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling punctuation and grammar skills. Ability to persuade negotiate or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.
Required Software and Other Tools: Microsoft Office.
We Prefer That You Have:
Preferred Skills and Abilities: Knowledge of booklet ID card preparation underwriting enrollment regulations contract formats. Knowledge of state and federal laws related to private business types of insurance. Knowledge of standard benefit structures.
Work Environment: Typical office environment. May involve some travel between office buildings. May involve moving/carrying of materials.
What We Can Do for You:
401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave the longer you work here the more you earn.
Nine paid holidays.
On-site cafeterias and fitness centers in major locations.
Wellness programs and healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
Incentive Plan.
Merit Plan.
Continuing education funds for additional certifications and certification renewal.
What to Expect Next:
After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancy-related conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment please email or call ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation.
Some states have required notifications. Heres more information.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
You can’t reach new heights of performance unless you’re willing to invest in others. That people-first mantra has been our guiding light since we started in the Medicare business in 1965. Headquartered in Columbia, S.C., and with offices in Augusta, Ga.; Birmingham, Ala.; Camden, S.C ... View more
