Manager, Account Management

Join the Fun at Arrow International!

Arrow International is the worlds #1 maker of charitable gaming products from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globeand were growing fast!

Were building a winning culture thats all about teamwork passion and innovation. At Arrow youre not just another employeeyoure part of a high-performing team thats redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing 401(k) matching great benefits and paid time offincluding a bonus week every July!

If youre looking for a career thats exciting meaningful and full of opportunityArrow is the place to be.

Position Summary

The Manager Account Management will take responsibility for the development and implementation of promotion schedules designed to encourage retention and activity in the state of Ohio. Youll work closely together with the Sales and E-Gaming Management team to manage relationships with organization leaders within our market.

Primary Roles and Responsibilities

• Liaise with Organization leadership E-Gaming leadership and other managers to understand promotion and organizational goals
• Take part in the development of promotional and marketing strategies
• You will be the main point of contact between the organization and Arrow International
• Develop promotions including deals to encourage target market engagement
• Organize and strategize to ensure promotions are deployed effectively
• Work within budgetary constraints to ensure an efficient and effective promotional offering
• Ensure compliance with any legal restraints related to promotion
• Ensure organization satisfaction through understanding and communicating issues effectively and resolving them promptly
• Support new deployments as a point of contact alongside the sales team
• Assist in development and implementation of process improvement plans
• Identify risks and opportunities of additional deployments
• Effectively manage timelines and schedules across multiple organizations

Experience and Education

• Highly organized and ability to adapt quickly to changing priorities
• Understanding of gaming industry knowledge around gaming KPIs & targets a plus
• Strong business acumen specifically in written communication & explanation of important details to internal & external audiences
• Good organizational skills strong eye for detail
• Ambitious and eager to learn with a focus on and interest in marketing content CRM operations and communication
• Outstanding collaborator and enjoy jugging multiple priorities
• Eager to drive continuous improvement flexible to challenge issues/opportunities
• Can-do attitude enthusiasm energy and inner motivation to take actions to achieve goals beyond what is required

PHYSICAL DEMANDS/WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Specific vision abilities required by this job include close vision distance vision vision and ability to adjust focus.
• The noise level in the work environment is low.
• May be required to sit for long and/or extended periods of time.

Diversity and Inclusion Statement

At Arrow International we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger more innovative and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome supported and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit hire train and promote individuals in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing veteran status or physical or mental disabilityexcept where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application participate in the interview process undergo any pre-employment testing or otherwise take part in the employee selection process please contact us at

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