Senior AV & Digital Media Systems Analyst

Job Title:

Senior AV & Digital Media Systems Analyst (Onsite)

Location:

Indianapolis IN

Duration:

6 months

Pay Rate:

$54.49/hr on C2C / 1099 / W2 all inclusive

Interview Process:

Phone and in-person

Note:

Local resource only will be considered for this position.

Job Description

The Application Systems Analyst/Programmer Senior serves as a technical lead supporting enterprise-wide systems AV infrastructure digital media modern collaboration platforms and custom application development.

The role ensures continuity of mission critical services optimizes content and collaboration workflows and partners across the agency to deliver secure reliable and accessible technology solutions.

Duties and Responsibilities

• AV & Digital Media Systems Support

• Manage and maintain AV infrastructure including Tricaster Live Call Connect IVGA streaming tools and conference room equipment.

• Provide live event support (setup monitoring troubleshooting) for streaming recording and remote speaker integration.

• Coordinate with AV/platform vendors (e.g. Diversified Telestream) for quotes renewals upgrades and escalations.

• Manage AV scheduling setup and support for internal and external meetings.

Video Content Management

• Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines.

• Maintain the Pividal environment and coordinate the transition to the vendors new environment post January including connectivity access retention and governance workflows.

• Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility performance and accessibility.

• Organize and catalog media for long term storage and retrieval; document content lifecycle processes.

• Podcast creation and support: produce edit and upload podcasts; maintain feeds/metadata; ensure brand legal and accessibility compliance.

Webinar Coordination & Support

• Coordinate webinar logistics (scheduling platform setup dry runs live moderation) and ensure consistent audio/video quality.

• Edit and publish recordings to designated platforms; confirm accessibility standards metadata and retention.

Application & Systems Analysis

• Provide Tier 2/3 support and administration for SharePoint Microsoft Teams and Microsoft 365 (O365) services.

• Develop and maintain SharePoint sites (IA lists/libraries pages permissions governance); troubleshoot SharePoint issues and optimize performance/usability.

• .NET application development (C#/) to build and support internal tools integrations and services.

• Support Marketing Cloud operations (campaign setup user onboarding data governance integrations).

• Provide agency wide application support across commonly utilized platforms coordinating resolution with IOT/OTC and vendors.

Automation & Platform Development

• Power Platform development: design build and maintain Power Apps Power Automate flows and Power BI reports/dashboards to streamline operations and reporting.

• Establish governance ALM practices environment strategies and data loss prevention (DLP) policies for Power Platform solutions.

• Integrate Power Platform with SharePoint M365 and line of business systems using connectors and custom APIs.

Electronic Signature & Workflow

• DocuSign support: administer envelopes templates user permissions and integrations (e.g. SharePoint/.NET/Power Automate).

• Design end to end eSignature workflows with audit trails retention and compliance alignment; provide user training and documentation.

Project Coordination & Documentation

• Support procurement/contract activities (SPR drafting PO tracking) vendor engagement and change management.

• Maintain SOPs architecture diagrams runbooks and performance metrics for AV and IT services.

• Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials.

Cross Functional Collaboration

• Partner with program divisions Finance and Procurement to align technology solutions with operational needs.

• Facilitate communication between technical teams and end users; drive adoption of collaboration platforms and automation.

• Participate in agency planning and governance forums; propose improvements to service reliability accessibility and security.

Top Skills & Years of Experience

Required/Desired Skills

Recruiter Details:

Name :

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