Strategic Performance Manager | VIC Metro | Community Banking

In Retail Banking our customers are at the forefront of everything we do where the Community Banking team lead and champion the development and success of the Community Bank Model which is made up of 220 Community Bank Companies with over 1500 Board Directors covering more than 300 Community Bank Branches. Community Banking is a franchising model based on profit-with-purpose which means our profits are returned directly to the community that has generated them.

Reporting to the National Manager Performance & Transformation Community Banking the Strategic Performance Manager will:

• Actively engage and work with Community Banks to identify and maximise growth and efficiency opportunities to ensure sustainability and profitability of our partner network in consultation with the Community Bank and State Management teams. This will be achieved by providing the right support decisions and actions at the right time.
• Play a key role in leading the development and implementation of rigorous Business Plans that focus on improving performance business viability and sustainability for both BEN and its partners.

This is a Permanent position working Full time hours. With a focus on the teams ability to be present in the locations they support it will be a requirement for the applicants to be within VIC Metro. We offer flexible work options that put our people first working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn stay connected and collaborate effectively especially for key activities like team days 1:1s and town halls.

What youll bring to the role

• Demonstrated business experience gained within the Banking Finance or Accounting industry
• Demonstrated leadership and management capability
• Strong background in analytical skills with an ability to translate into insights and action
• Good level of negotiation leadership and influencing skills
• Ability to influence change at all levels of the organisation
• Project Management and/or participation in project teams
• Understanding of the channels and markets the Bank operates in
• Understanding of legal and regulatory environment for Financial Services
• Experience working within the Community Bank Network
• Understanding of the Community Bank Model and Franchise agreement

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.

Still in two minds

Research suggests 60% of women and underrepresented groups might stop here even after getting as far as drafting an application. We believe that diversity makes every team stronger so even if you dont tick every box we still want to see your application!

Applications close: Monday 12th January 2026
Position Description:Position Description - Strategic Performance ManagerCommunity Banking - Nov

Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

Please contact theManager ofthis vacancy for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.

Manager Name: Paul Rains National Manager Performance & Transformation Community Banking
Manager Email:
Manager Phone:

For more information check out the Application Process for Internal Candidatespage.

We are committed to responding to all candidates regardless of the outcome of your application.

Please note shortlisting and interviews may take place prior to the advertised close date so dont delay: apply now!