Reporting to the Director of Food & Beverage we are seeking a highly experienced Bar Manager who will be responsible for overseeing the daily operations of a bar ensuring profitability excellent customer service and compliance with laws and safety standards.
As a Bar Manager your responsibilities will include:
- Lead daytoday F&B Bar outlet operations during rostered shifts ensuring seamless service in line with Pullman brand standards.
- Be a visible handson presence on the floor setting the pace of service supporting peak periods and resolving operational issues in real time.
- Deliver warm anticipatory service proactively manage guest feedback and complaints and take ownership of service recovery.
- Supervise coach and motivate F&B team members including allocating sections monitoring performance during service and providing onthejob training and briefings.
- Champion a safe inclusive and respectful workplace aligned with Accor values supporting engagement recognition and team communication.
- Support onboarding of new team members and ensure all staff adhere to grooming attendance and conduct standards.
- Ensure compliance with OH&S food safety and responsible service of alcohol (RSA) requirements including incident reporting and escalation.
- Maintain high standards of cleanliness miseenplace and Bar Outlet presentation including daily walkthroughs and checklists.
- Oversee cash handling endofshift reconciliation POS accuracy and basic stock control (voids transfers wastage mini stocktakes as delegated).
- Actively support achievement of revenue targets through upselling menu knowledge and driving average check and covers while managing wage cost during shifts.
Qualifications :
The ideal candidate will possess the following skills and experience:
Experience and qualifications
- Previous experience as an F&B Supervisor Assistant Manager or Duty Manager in a 45-star hotel or highvolume bar environment.
- Proven experience leading a team during busy service periods with strong floor presence and confidence in managing guest issues.
- Current Victorian RSA and working rights in Australia; additional food safety certification is highly regarded.
- Strong product knowledge across wine cocktails and contemporary dining with the ability to train others and support upselling.
- Demonstrated understanding of OH&S food safety and RSA obligations in a hotel environment.
- Competent with POS systems and basic Microsoft Office; exposure to hotel PMS and events systems is an advantage.
- Availability to work a rotating roster including mornings evenings weekends public holidays and major event days at the MCG.
- Excellent communication and interpersonal skills with a calm solutionsfocused approach under pressure.
- Impeccable grooming and professional presentation aligned with Pullman standards.
Additional Information :
Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.
Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.
Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network.
Remote Work :
No
Employment Type :
Full-time
Reporting to the Director of Food & Beverage we are seeking a highly experienced Bar Manager who will be responsible for overseeing the daily operations of a bar ensuring profitability excellent customer service and compliance with laws and safety standards.As a Bar Manager your responsibilities wil...
Reporting to the Director of Food & Beverage we are seeking a highly experienced Bar Manager who will be responsible for overseeing the daily operations of a bar ensuring profitability excellent customer service and compliance with laws and safety standards.
As a Bar Manager your responsibilities will include:
- Lead daytoday F&B Bar outlet operations during rostered shifts ensuring seamless service in line with Pullman brand standards.
- Be a visible handson presence on the floor setting the pace of service supporting peak periods and resolving operational issues in real time.
- Deliver warm anticipatory service proactively manage guest feedback and complaints and take ownership of service recovery.
- Supervise coach and motivate F&B team members including allocating sections monitoring performance during service and providing onthejob training and briefings.
- Champion a safe inclusive and respectful workplace aligned with Accor values supporting engagement recognition and team communication.
- Support onboarding of new team members and ensure all staff adhere to grooming attendance and conduct standards.
- Ensure compliance with OH&S food safety and responsible service of alcohol (RSA) requirements including incident reporting and escalation.
- Maintain high standards of cleanliness miseenplace and Bar Outlet presentation including daily walkthroughs and checklists.
- Oversee cash handling endofshift reconciliation POS accuracy and basic stock control (voids transfers wastage mini stocktakes as delegated).
- Actively support achievement of revenue targets through upselling menu knowledge and driving average check and covers while managing wage cost during shifts.
Qualifications :
The ideal candidate will possess the following skills and experience:
Experience and qualifications
- Previous experience as an F&B Supervisor Assistant Manager or Duty Manager in a 45-star hotel or highvolume bar environment.
- Proven experience leading a team during busy service periods with strong floor presence and confidence in managing guest issues.
- Current Victorian RSA and working rights in Australia; additional food safety certification is highly regarded.
- Strong product knowledge across wine cocktails and contemporary dining with the ability to train others and support upselling.
- Demonstrated understanding of OH&S food safety and RSA obligations in a hotel environment.
- Competent with POS systems and basic Microsoft Office; exposure to hotel PMS and events systems is an advantage.
- Availability to work a rotating roster including mornings evenings weekends public holidays and major event days at the MCG.
- Excellent communication and interpersonal skills with a calm solutionsfocused approach under pressure.
- Impeccable grooming and professional presentation aligned with Pullman standards.
Additional Information :
Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.
Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.
Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network.
Remote Work :
No
Employment Type :
Full-time
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