Records Officer

Hervey Bay - Australia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Records Officer

Customer Service & Records

Permanent Full Time

Hervey Bay

Stream A Level 2 - $73509 plus superannuation

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose ofBuilding Better Communities Together.

What we are looking for:

Were seeking a motivated and detail-focused Records Officer to join our high-performing professional Records team. Youll play a critical role in delivering a confidential accurate and efficient document management service across Council.

Youll be someone who takes initiative and works efficiently to complete your daily workload with accuracy and attention to detail. Youll thrive in a busy environment where priorities can shift and be motivated to take on project work once your core tasks are complete. Your proactive approach and drive for continuous improvement will help support the teams ongoing success.

What your day will look like:

Accurately entering maintaining and validating data in Councils corporate systems
Processing financial transactions including receipting and setting up direct debit applications
Ensuring compliance with the Public Records Act 2023 and Councils information management policies
Supporting and educating internal customers in the effective use of Councils EDRMS
Managing and distributing incoming mail including external mail runs
Coordinating outgoing mail through Australia Post for Council departments
Assisting with project-based scanning and digitisation of historical records

Please click here to view a Position Description for a full outline of the position.

What youll need for success:

Experience managing records or in a data entry focused position
Strong attention to detail and organisational skills
A commitment to confidentiality and following process

Benefits of Working with Council

Committed to providing quality services to our community we strongly support an inclusive and values driven culture recognising your individual skills knowledge and talent. As part of this we have implemented our Leadership Development ProgramBoss to Coach.

We alsocreate innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022 as well as winning theLGMA 2023 Excellence in Innovationaward. Clickhereto review our Employee Value Proposition.

What we Offer:

Values based culture
Employee discount shopping program
Professional development
Flexible working arrangements including work from home
Study assistance program
Novated leasing
24/7 access to Employee Assistance Program
Paid maternity and paternity leave
Paid emergency services leave
Uniform subsidy
Years of service rewards

Apply Now:

Applications close 11pm on Monday 12th January 2026

For further details please contact Kas Plummer Senior Records Officer on

Fraser Coast Regional Council is an Equal Employment Opportunity employer.

Required Experience:

Unclear Seniority

Records OfficerCustomer Service & RecordsPermanent Full TimeHervey BayStream A Level 2 - $73509 plus superannuationAt Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose ofBuilding Better Communities Together. What we are looking for:Were seekin...